[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Ceros is a company focused on helping brands create engaging digital experiences. They are seeking a Sales Operations Specialist to optimize their sales processes by managing data operations and campaign logistics, ensuring efficiency and quality control in the sales function.

Responsibilities

• AI-Assisted List Building: Utilize our internal AI tool (Scrap-e) and LinkedIn Sales Navigator to build target contact lists from 300+ companies weekly within our core target market
• Data Hygiene: rigorous cleaning of prospect lists before importing them into our CRM (HubSpot). Ensure all data fields are accurate and formatted correctly to prevent automation errors
• Upload & Management: seamless upload of clean data into Salesloft and Amplemarket, ensuring all contacts are routed to the correct SDR
• Email Logistics: Manage the sending of daily outbound emails across the SDR team, ensuring consistency and volume targets are met
• Intent-Driven Outreach: Execute specialized campaigns based on high-intent signals via Common Room and UserGems (e.g., job changes, high-scoring web visitors, social engagement)
• Specialized Sequences: Manage ops for specific campaign types including Snapshot, MarkUp, Pre/Post Event, and Ghosted sequences
• LinkedIn Automation: Oversee automated connection requests, profile views, and message outreach via Amplemarket
• Tech Stack Management: Act as the primary operator for our outreach stack, including Salesloft, Amplemarket, LinkedIn Sales Navigator, CommonRoom and Hubspot
• Deliverability Monitoring: Monitor and optimize email warming tools to ensure high deliverability rates
• New Tool Onboarding: Collaborate with IT, RevOps, and SDR Managers to vet and onboard new AI tools that can further streamline our process

Skills

• Bachelor's degree required
• Must have experience and confidence using Google Sheets
• Able to follow complex workflows precisely and suggest improvements where you see inefficiencies
• Prior experience in sales operations, as an SDR, or in a Data Specialist role is a plus but not required
• Comfortable using AI tools (ChatGPT, Gemini etc.) and eager to learn proprietary internal tools
• Familiarity with the B2B SaaS sales cycle is helpful but not required
• Experience cleaning lead exports or mail merges, and spotting anomalies that automation might miss is helpful in this role
• Experience with HubSpot, Salesloft, or LinkedIn Sales Navigator is a bonus
• Familiarity with Amplemarket, UserGems, or similar platforms is a major plus

Benefits

• Global remote-first organization
• Stock options
• Premium health insurance
• 401K matching
• Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
• Flexible vacation days
• Paid Sick days
• Stipend for your home office setup
• Excellent gear (Macbook Air, external monitor, etc.)
• Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another
• Unlimited access to co-working spaces around the globe

Company Overview