Change Management Administrator (Operations & Policy Analyst 4)

About the position Change Management Administrator Operations & Policy Analyst 4 Oregon Department of Administrative Services Salem, Oregon (Hybrid) This is a limited duration position scheduled to last through June 30, 2027, and may be extended. Limited Duration appointments are fully benefits-eligible. Current State of Oregon employees may be eligible for a job rotation. Join Workday Oregon at the Oregon Department of Administrative Services! Our team powers the HR, payroll, benefits, and time tracking systems for over 45,000 public employees across all three branches of state government. We value equity, excellence, accountability, and integrity-and we are committed to modernizing HR and payroll practices through system improvements, analytics, and collaboration. We're seeking a Change Management Administrator to lead enterprise-wide change initiatives for Workday Oregon. In this role, you will guide agencies through system and process updates, support leaders in making informed decisions, and ensure successful adoption of new features and workflows across the state. If you are passionate about guiding organizations through change, this role is for you. You'll partner with leadership, HR, and payroll teams to provide strategic insights, training, and hands-on guidance that drive meaningful results.

Responsibilities

• Lead change management strategies for Workday Oregon system and process updates.
• Facilitate cross-agency discussions to align needs, clarify impacts, and define next steps.
• Develop communications, training, and adoption materials; deliver training when needed.
• Create executive decision packages and present recommendations to leadership.
• Monitor and measure adoption success, using data to refine strategies.
• Support testing of system enhancements and process improvements.
• Serve as a mentor and resource for agency change management, HR, and payroll professionals.

Requirements

• Bachelor's degree in Business/Public Administration, Behavioral/Social Sciences, Finance, Political Science, or related field and five years of professional-level experience in evaluating, planning, and implementing organizational change;
• OR
• Any combination of education and experience equivalent to eight years experience leading or supporting change management initiatives.
• Experience must include Leading or supporting change management efforts (e.g., process updates, system implementations, adoption strategies, or organizational transformation).

Nice-to-haves

• Prosci Change Management Certification
• Strategic Thinking - Anticipates challenges, sees the big picture, and aligns recommendations with enterprise goals.
• Equity-Centered Approach - Ensures processes, communications, and system changes are inclusive, accessible, and reflective of Oregon values.
• Effective Communication - Simplifies complex information, creates clear documentation, and delivers engaging presentations or training.
• Data-Driven Decision Making - Uses metrics, analytics, and feedback to evaluate outcomes and refine strategies.
• Collaboration & Relationship-Building - Works effectively with cross-functional teams, executive leadership, and diverse stakeholders.
• Project & Workflow Management - Organizes priorities and manages multiple initiatives efficiently in fast-paced environments.
• State Government Knowledge - Understands the structure, operations, and processes of Oregon state government (all branches). Familiarity with bargaining processes and union contracts.
• HR & Payroll Systems Expertise - Strong experience with modern HR and Payroll systems; Workday experience highly encouraged.

Benefits

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Wellness Resources: Support for work-life balance, health, and overall well-being.
• Career Development: Opportunities for professional growth and advancement.
• Commuting: Access to Get There - Oregon's carpool matching tool and trip planner.
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.

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