[Remote] Associate Disability Claims Examiner (Virtual)
Note: The job is a remote job and is open to candidates in USA. Prudential is a leading financial services institution seeking an Associate Disability Claims Examiner. The role involves managing a block of routine disability claims, ensuring optimal claims handling, and delivering excellent customer service.
Responsibilities
- Will effectively and accurately manage a block of routine Disability claims
- Focus on customer experience to deliver the best experience for our customers
- Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers
- A strong customer focus evidenced through maintaining customer relationships
Skills
- 1 year in Short Term Disability claim management, or related health claim field experience desired
- Strong written and verbal communication skills demonstrated in previous work experience
- Proven customer service skills
- Claim/risk management skills and technical knowledge in contract interpretation and administration
- PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)
- Subscribe to internet service provider plan with at least 25 Mbps download speeds
- Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline
- Quiet area in your home with minimal distractions and noise free
- Reliability and Dependability throughout our extensive training program is required
- Preference for Bilingual verbal communication in Spanish and English
- Bi-Lingual in Spanish and English languages
- Success in achieving Individual Development goals
- Results oriented with an ability to organize and analyze information
- Strong organization, critical thinking and time management skills
- Demonstrated ability to adapt to the changing needs of an organization
Benefits
- Market competitive base salaries, with a yearly bonus potential at every level.
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Company Overview
Company H1B Sponsorship