Field Service Technician
ANDRITZ Bitrode Corporation is a manufacturing company focused on battery testing equipment. They are seeking a Field Service Technician to commission and troubleshoot machines at customer sites, ensuring products meet specifications and quality requirements while building customer relationships.
Responsibilities
- Commission and troubleshoot our machines in the field at customer sites
- Learn each product's specifications in-house prior to travel
- Perform services duties while building a relationship with the customer to increase our service business
- Ensure products meet customer specifications as well as any safety and quality requirements
- Troubleshoot various electrical problems by thinking critically to solve complex problems
- Recognize and report quality issues through the correct channels as they arise
- Calibrate our products for the customer
- Test our products at power levels up to 600VAC 3-phase and 2000VDC
- Record data, write reports, and process paperwork accurately
- Use multi-meters, HiPot test equipment, digital oscilloscope, PC based monitoring, and variable transformers
- Travel to customer sites to service or commission our machines
- Make scheduled flights and drive to various locations in the USA/aboard on your own
- Professionally represent ANDRITZ Bitrode while at the customer
Skills
- Ability to travel domestically and internationally for service calls (travel up to 50% of the time)
- Minimum of a two-year degree in Electrical Engineering or similar electrical knowledge
- Schematic reading and knowledge of electrical/electronic circuitry is essential
- Ability to use shop and hand tools to work on equipment
- Ability to troubleshoot customer issues via email, phone, and onsite
- Previous knowledge and experience with multimeters, voltmeters, HiPot test equipment, and oscilloscope preferred
- Any experience in electrical product testing would be amazing!
Benefits
- 10 paid holidays
- Paid time off that starts to accrue on your first day
- Company paid basic life insurance and long-term disability
- Access to medical/dental/vision/other insurance
- 401(k) with a company match
- Arc flash protective clothing for your safety
- Reimbursement program for prescription safety glasses and toe protective shoes
Company Overview