[Remote] IT Assistant
Note: The job is a remote job and is open to candidates in USA. Cottage Grove Place is an extraordinary company investing in the future of senior living. They are seeking a Part Time IT Assistant to provide technical support and assistance to both home and business users, ensuring smooth operation of technology systems and equipment.
Responsibilities
- Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps
- Installing, troubleshooting, & repairing home users’ desktops, laptops, printers, phones, routers, etc
- Setting up AV equipment for meetings & activities
- Setting up new computer systems and performing routine maintenance
- Assisting staff with computer issues
- Assisting the IT Director with the following duties:
- Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras
- Troubleshooting and repairing business users’ issues with Windows operating system and software
- Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc
Skills
- A desire to make a difference in the lives of seniors
- High school graduate or GED equivalent required
- Excellent computer skills in word processing, spreadsheets
- Ability to read and understand technical manuals
- Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps
- Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base
- Must be at least 17 years of age
- All candidates will be required to pass a drug screen and background investigation
- Formal trade school or continuing education in the information technology (IT) discipline preferred
Benefits
- Competitive pay and benefits.
- Opportunities for scholarship after six months of employment and annual bonus.
- Free meals
- Free parking
- Professional, friendly, hospitality-oriented work environment.
Company Overview