[Remote] Bilingual Associate Sales Agent
Note: The job is a remote job and is open to candidates in USA. Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. They are seeking Bilingual Associate Sales Agents to assist clients with insurance needs through inbound calls, focusing on products such as Renters and Classic Car insurance while meeting sales goals and maintaining customer relationships.
Responsibilities
- 90% Handle inbound calls for multiple products with no prospecting or cold calling
- 10% outbound calls to follow up on existing quotes
- Establish a good liaison with our client's customers while selling Renters Insurance, Classic Car insurance and other insurance products
- Adopt and develop strategies while meeting departmental monthly sales goals
- Track and monitor personal results to meet monthly sales and key performance goals
- Follow underwriting requirements and corporate policies while negotiating sales
- Navigate a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing
- Complete mandatory licensure continuing education and other training sessions as appropriate
- Remain positioned and well informed of changes implemented that affect your work
- Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process
Skills
- High school diploma or GED
- One (1) plus year of sales related experience
- One (1) plus years of call center and/or insurance experience
- Candidate must be bilingual in English and Spanish
- Solid computer, grammar, and multi-tasking skills
- Property & Casualty or Personal Lines insurance license or be willing to obtain one of these licenses
- Ability to become appointed/licensed as a non-resident agent in all applicable states
- Strong analytical, listening, problem-solving, and negotiating skills
- Ability to thrive in a fast-paced environment
- Detail-oriented with a commitment to excellence
- Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously
- Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally
Company Overview