[Remote] Virtual Events Associate

Note: The job is a remote job and is open to candidates in USA. athenahealth is a company focused on creating a thriving ecosystem for accessible, high-quality healthcare. They are seeking a Virtual Events Associate to manage the production of virtual events and webinars, ensuring seamless execution and collaboration with various teams.

Responsibilities

• Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high-quality streaming and user experience
• Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting
• Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption
• Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows
• Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence
• Develop and maintain detailed post-event analytics, tracking attendance, engagement, and technical performance metrics
• Use data insights to recommend and implement improvements in event technology and processes
• Maintain and enhance event documentation, templates, and digital asset management
• Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management
• Hands-on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools
• Ability to troubleshoot and optimize integrations between multiple events and marketing systems
• Follow and contribute to evolving best practices for virtual event production and technology use

Skills

• Bachelor's degree in marketing, communications, business, or related field
• 1+ years of experience in event management, preferably in healthcare or technology industries
• Strong technical skills with experience in virtual event platforms, streaming technologies, or digital production
• Solid marketing background or experience working closely with marketing teams and campaigns
• Exceptional organizational skills with the ability to manage multiple technical tasks and deadlines
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
• Calm, solution-oriented approach to live event challenges and time-sensitive situations
• Experience or interest in marketing operations, digital marketing, or event technology
• Strong, reliable internet connection required
• Minimal travel expected
• In‑person or executive‑level event planning experience preferred
• Proficient in Microsoft 365 tools and marketing technology platforms (Cvent, Bynder, Salesforce preferred)

Benefits

• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces

Company Overview