Talent Acquisition Operations Coordinator
Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Talent Acquisition Operations Coordinator is responsible for managing the candidate experience throughout the pre-boarding process for new associates, ensuring completion of all necessary requirements and providing exceptional customer service.
Responsibilities
- Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
- Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
- Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks
- Set up new employees in HRIS system(s)
- Run and create reports in the Applicant Tracking System
- Continuously identify and implement ways to improve the pre-boarding experience
- Partner with team leadership on strategic projects as they arise
Skills
- Bachelor's Degree or relevant work experience
- Experience or strong interest in a career in Human Resources
- Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
- Proficiency in Microsoft Word, Excel, PowerPoint, & Outlook
- Strong customer service experience
- Ability to work independently with little day-to-day supervision
- Excellent communication abilities – written/verbal
- Experience handling high-volume and multiple tasks in a fast-paced environment
- Strong organizational skills and detail-oriented
- Demonstrated problem-solving skills
- Ability to manage sensitive and confidential information
- Team player in a high-volume and fast-paced environment
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums and bonuses as applicable
- Recognition programs designed to celebrate your contributions and support your professional growth
Company Overview