[Remote] Integration Consultant – Healthcare Interfaces, Interoperability: Cloud Fax & Secure Document Exchange Solutions

Note: The job is a remote job and is open to candidates in USA. Concord Technologies is a company that specializes in secure document exchange solutions for healthcare organizations. As an Integration Consultant, you will manage healthcare integration projects, oversee the design and deployment of interfaces, and ensure compliance with data exchange standards while maintaining client satisfaction.

Responsibilities

• Develop project charter, stakeholder communication plan, and oversee vendor deliverables
• Track milestones for onboarding multiple organizations, departments and users into the platform
• Lead the implementation and integration of Cloud Fax and Secure Document Exchange Solutions, ensuring a smooth handover to support and NPS score >/= 84
• Assist Solutions Architects and associated clients to understand and document workflows and process mapping prior to engagement kickoff
• Implement and support integrations using interface engines (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble), including message transformation, routing, and error handling
• Design, configure, and maintain interfaces using HL7 v2.x, HL7 v3, CDA, and FHIR (RESTful APIs) between EHRs, external systems (healthcare providers, billing, HIEs, etc.) and Concord
• Map and transform healthcare data between HL7, FHIR, JSON, XML, and flat file formats
• Deploy, configure, and maintain secure APIs for healthcare data exchange, including authentication, authorization, and encryption best practices
• Collaborate with stakeholders to gather requirements, define interface specifications, and build test plans
• Ensure all integrations comply with HIPAA, HITRUST, and other regulatory and security standards
• Implement authentication and authorization protocols (OAuth2, OpenID Connect, JWT) for FHIR-based integrations and secure APIs
• Monitor, troubleshoot, and resolve interface and integration issues
• Maintain comprehensive documentation for interface workflows, message structures, API specifications, and integration configurations
• Stay current with evolving interoperability standards (e.g., FHIR R4/R5, SMART on FHIR, HL7 accelerators)
• Manage integration and Cloud Fax/Secure Document Exchange implementation projects, including planning, scheduling, resource allocation, risk management, and stakeholder communication
• Create and deliver Statements of Work (SOW) for integration and implementation projects, ensuring alignment with client requirements and organizational standards
• Apply project management best practices to ensure successful project delivery, using tools such as Salesforce, Cloud Coach, and Microsoft Office

Skills

• Proficiency with HL7 v2.x, HL7 v3/CDA, and FHIR (resource modeling, RESTful APIs)
• Experience with at least one interface engine (Mirth Connect, Rhapsody, Cloverleaf, Ensemble, etc.)
• Strong experience developing and supporting secure APIs for healthcare data exchange
• Strong understanding of healthcare workflows, data exchange, and clinical systems
• Familiarity with authentication/authorization protocols (OAuth2, OpenID Connect, JWT)
• Strong troubleshooting, scripting, and SQL querying skills
• Bachelor's degree in Computer Science, Health Informatics, or related field (or equivalent experience)
• Excellent communication and documentation skills
• Project Management Professional (PMP) certification is required
• Demonstrated experience managing technical projects in the healthcare domain, including SOW creation and delivery
• Epic Bridges or Interface Analyst certification
• Experience with SMART on FHIR applications or Epic App Orchard
• Knowledge of cloud-based integration (AWS, Azure, GCP)
• Familiarity with healthcare vocabularies (LOINC, SNOMED, RxNorm), X12, and IHE profiles

Benefits

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
• Pet insurance
• Employee Life and AD&D
• Spousal Life and AD&D
• Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

Company Overview

• Concord Technologies is a communications software development firm, featuring secure fax solutions. It was founded in 2000, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://concord.net.

Company H1B Sponsorship

• Concord Technologies has a track record of offering H1B sponsorships, with 23 in 2025, 31 in 2024, 23 in 2023, 21 in 2022, 8 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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