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Research Cyberinfrastructure Consultant

Work from home Full-time role Hiring

The University of Wisconsin-Madison's Division of Information Technology is hiring a Research Cyberinfrastructure Consultant. This role involves providing end user support and training for researchers using enterprise-wide applications for data management, as well as developing workshops and documentation to enhance researchers' capabilities in managing their data and workflows.

Responsibilities

  • Participate in interdisciplinary and collaborative efforts with other departments, schools and colleges
  • Writes and updates documentation and tutorials supporting CI activities for research
  • Performs troubleshooting, analysis, operation, and support of advanced computing systems for research
  • Provides direct support of users of advanced computing systems for research
  • May provide support for development of custom Cyber Infrastructure solutions for research needs
  • May develop and facilitate brief courses for internal researchers

Skills

  • Experience supporting researchers and/or other clients as a member of an IT, Library, or computing service organization or research lab, group, or center
  • Experience developing technical documentation, tutorials, training, or other support materials for end users
  • Coding skills in one or more of the following: Python, R, or comparable language(s)
  • Basic skills and experience with at least one of the following platforms: RStudio, Jupyter, GitHub/GitLab, Amazon Web Services, Google Cloud Platform, Microsoft Azure
  • Experience developing automated processes for data analysis, extraction, or formatting using REST APIs, scripting languages, or other tools
  • Familiarity with current storage, computation, and data-intensive workflows in one or more research disciplines
  • Experience serving as a point of contact and technical support for users of information or computing systems

Company Overview

  • UW–Madison’s Division of Information Technology (DoIT) is the principal locus of the university’s IT operations, providing IT services and support to the university's faculty, staff and students. It was founded in 1994, and is headquartered in Madison, Wisconsin, USA, with a workforce of 501-1000 employees. Its website is https://it.wisc.edu/.
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