[Remote] Call Center Outbound Sales Specialist

Note: The job is a remote job and is open to candidates in USA. T3 Services Group is transforming the trades with their HVAC, Plumbing, and Electrical services, and they are seeking an Outbound Sales Specialist to drive new business. This role involves proactively reaching out to customers, generating leads, and converting them into qualified opportunities while maintaining strong client relationships.

Responsibilities

• Increase sales and revenue by making calls on behalf of the organization to current, lapsed, and prospect customers
• Maintain records of customer interactions, recording details including the actions taken
• Ensure follow up calls/call backs are being made to customers
• Update existing customer information into system
• Maintain Key Performance Indicators (KPI’s) as required on a daily basis
• Identifying and qualify leads to create a robust sales pipeline
• Present products or services effectively, addressing customer needs and objections
• Collaborate with internal teams to ensure smooth onboarding and customer success
• Provide feedback to marketing and product teams on customer trends and opportunities

Skills

• HS Diploma or GED
• 1+ year of customer service experience, preferably with setting appointments
• Ability to be persuasive, sell services, and handle objections/rejections
• Proficiency with Microsoft Office
• High ability to multi-task and switch tasks quickly
• Excellent organizational skills
• Preferred experience using a Customer Service Software such as Service Titan

Benefits

• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Equipment
• Employee Discounts

Company Overview