[Remote] Obvious Total Loss - Virtual Adjuster - Remote

Note: The job is a remote job and is open to candidates in USA. Allstate is a company that protects families and their belongings from life's uncertainties. As an Obvious Total Loss Adjuster, you will play a critical role in managing total loss claims, reviewing claim details, preparing valuations, and engaging in negotiations with customers.

Responsibilities

• Managing total loss claims
• Reviewing claim details
• Preparing total loss valuations
• Assessing vehicle conditions
• Determining salvage valuations
• Engaging in negotiation and settlement processes with customers and/or claimants
• Investigating auto claims by performing detailed reviews of damage
• Interpreting policies to determine coverage
• Using phone, emails and video chat with customers to help them through the claims process
• Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants
• Utilizing multiple tools to get the job done in a fast-paced environment
• Executing policies along policy agreements
• Keeping a clear record of work in a claims system

Skills

• 12 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell
• Previous experience in total loss adjustment or a related field
• Proficiency in using estimating software and valuation tools for virtual assessments
• Strong analytical skills to evaluate moderate to complex vehicle damages effectively
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a commitment to delivering accurate and timely results
• A dedicated workspace in your residence that is private and free from distractions
• A minimum internet bandwidth of 50 MB download speed and 5 MB upload speed
• Appropriate work surface and seating
• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor
• Candidates are considered based on the time zone they live in
• You may be required to attend 1-week of in person training
• Regular, predictable attendance is an essential function of this job
• The candidate(s) offered this position will be required to submit to a background investigation

Benefits

• Medical, dental, and vision coverage.
• Allstate pension plan and 401(k) savings plan.
• Ayco financial coaching.
• Spring Health mental and emotional wellbeing resources.
• Paid parental leave.
• Adoption reimbursement.
• Paid time off.
• Tuition reimbursement.
• Wellness incentives.

Company Overview