Sales Rep Acute Care (Hamilton - Niagara)
Medline Canada is a leading partner in healthcare committed to improving care. The Sales Rep for Acute Care is responsible for planning and directing sales activities within the assigned territory, focusing on customer acquisition and relationship management to drive business growth.
Responsibilities
- Develop sales objectives and strategies in accordance with organizational goals and territory targets
- Successful acquisition of new customers/accounts; market penetration in all call points
- Accountable to achieve or surpass Top-line Sales | Quota target within each fiscal year
- Present and sell company products and services through daily customer visits
- Assist customers in selecting products and programs best suited to their needs
- Establish and maintains current and potential client relationships in the continuum of care
- Expedite the resolution of customer problems and complaints in a timely manner
- Capture and objectively communicate customer needs, problems and interests with colleagues
- Work with the Contracts team and Division leaders as necessary and proactively on tender processes
- Become a subject matter expert in the assigned area of sales through own initiative, as well as by attending all necessary sales meetings/training sessions
- Participate regularly in both in-house and supplier product training events to stay current on Medline and competitive products
- Participate in conventions and other sales related events to promote the Company and products
- Assist the accounting department with the process of receivables for customers as necessary
- Engage and maintain relationships with key stakeholders, including clinical and procurement decision makers
- Prepare for and conduct all in-service education in connection with product trials
- Ensure satisfactory clinical performance of all products by identifying and resolving customer concerns in a timely manner
- Take a lead role at the site level for all contracting and RFP processes to ensure retention of existing business and favorable positioning for new business
- Deliver all required competition detail to assist in any national GPO RFP, if required
- Required to maintain Medline CRM program– with all current sales opportunities, and contact information; or maintain these opportunities within own files
- Adhere to travel and expense budgets allocated for Geographic Territory
- Prepare and conduct effective presentations and RFPs as required
Skills
- University / College diploma in business
- Able to meet/exceed forecasts, budgets, milestones and schedules
- Able to guide customers through the learning curve of a novel product/procedure for both routine and complex cases
- Excellent communication and interpersonal skills (verbal and written)
- Excellent organizational and multitasking abilities
- Able to multi-task and effectively manage priorities
- Able to work under pressure in an ever changing and dynamic environment
- Able to work independently with very minimal supervision
- Excellent computer skills (Excel/ MS Word/ Power Point)
- Business travel of approximately 25% both within and out of territory
- English is required due to the scope of the role
- 1-3 years successful sales experience considered an asset, preferably in the healthcare industry
- Broad knowledge of the Medical Device Industry considered an asset
Benefits
- Collaborative work environment with highly engaged employees
- Market competitive compensation and benefits plan, including LTD & Insurance
- Annual Employee Appreciation Week
- Paid vacation and personal days
- Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
- Career growth and training programs
- Open communication with Senior Leaders
- Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
- Employee referral program
- Education support programs
- Fitness subsidy
- Recognition programs
- Social activities
- And much more…
Company Overview