HCS Administrative Coordinator

SCAN is a not-for-profit organization dedicated to addressing the challenges faced by older adults in the United States. The HCS Administrative Coordinator will provide essential support to the department by managing clerical tasks, processing referrals, and coordinating team activities to enhance the care management process.

Responsibilities

• Organize and prioritize work by reviewing, triaging, and routing referrals and correspondence; collecting additional information and initiating communication when needed
• Create and assign cases, maintain accurate documentation and tracking of tasks completed in the care management system and/or other tracking tools
• Run reports for leadership team as requested
• Schedule monthly and quarterly department meetings
• Maintain department supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Submit IT, system, and reporting requests; support new staff onboarding
• Communicate effectively and respectfully with members, caregivers, peers, and other team members
• Utilize department desktop procedures, workflows, job aids and training material; Identify barriers and brings to the attention of supervisor/manager
• Sort incoming mail, collect and send outgoing mail, including managing digital mailroom mailboxes
• Provide administrative support and performs clerical functions in support of departmental projects, as directed
• Actively support the achievement of SCAN’s Vision and Goals
• Other duties as assigned

Skills

• High School Diploma or equivalent experience
• 1 year or more of experience as an office clerk or similar duties of an office clerk
• Technical expertise - Basic analytical skills
• Problem Solving - Basic problem-solving skills
• Communication - Good communication and interpersonal skills
• Strong communication and customer service skills
• Strong organization skill
• Basic understanding of office procedures and tools
• Strong attention to detail and time management
• Clear written and verbal communication
• Ability to follow instructions and prioritize tasks
• Professional demeanor and customer service orientation
• Proficient in MS Office (Outlook, Excel, and Word)
• Associate's Degree or equivalent experience
• 3 years or more of related experience preferred. (Test will be administered to assess proficiency.)
• Bilingual English and Spanish preferred

Benefits

• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement

Company Overview

Company H1B Sponsorship