Program Coordinator (Apparel and Accessories)

EdwardsX, located in Vancouver, specializes in designing and manufacturing custom apparel and uniforms. They are seeking an organized and detail-oriented Program Coordinator to manage program coordination, customer service, and administrative support for recognized brands.

Responsibilities

• Manage daily shipping and tracking of samples to the customers and factories, including packing slip creation, international shipping, customs documentation, and sample returns
• Collect and compile documentation for order confirmation and client invoicing
• Track program progress and assist in maintaining the sample and production schedule
• Handle logistical communication and quotes to support project final delivery
• Create and maintain comprehensive project documentation
• Manage and maintain fabrics, trims, sample room and sample library
• Study client requirements and work with the production and design team to provide the best custom solutions to prospective clients
• Support design proofing and technical details for project initiation
• Support tech pack review for clarity, accuracy and completeness
• Support PO and invoicing paperwork proofing and preparation (for client and vendor and both sample and bulk production)
• Work with supply chain partners to obtain pricing and provide quotes to the client utilizing the applicable company pricing mark-up schedule
• Keeps accurate records and documents customer service actions and discussions
• Assist with daily office management tasks, ordering supplies, and supporting the leadership team with various administrative need
• Invoice, data entry and order entry support

Skills

• BS degree in Textile & Apparel or similar preferred; or product development internship and completed Textile & Apparel courses
• 1 to 3 years of experience in a project coordination or administrative role, ideally in the apparel industry
• MUST be fluent in English, able to speak, read and write
• Must be proficient with MS Office programs and Adobe Illustrator knowledge is a plus
• Ability to prioritize, work effectively in a fast-paced environment and under pressure with tight deadlines and must be able to provide a high level of attention to detail
• Strong verbal and written communication skills and demonstrates proactive problem-solving skills
• Organizational skills and the ability to multitask and can easily adjust to rapidly changing priorities
• Must be able to work both independently and collaboratively
• Must be flexible and able to take direction and have a willingness to learn
• Must be a Canadian Citizen or Canadian Permanent Resident and live in the Lower Mainland
• Knowledgeable in apparel and decorating techniques (screen print, heat transfers, embroidery etc.) is a plus

Benefits

• Great Traditional Health Plan that includes Extended Healthcare, Dental, Life Insurance/Accidental Death & Dismemberment, Dependent Life Insurance, Long-term Disability Benefits (Employee Paid), Critical Illness, Employee Assistance Program and Virtual Health, as well as employer paid Healthcare Spending Account
• Generous Paid Time Off Package
• Short-Term Disability and Parenthood top-up
• Hybrid remote work opportunity
• Fun Office Activities – at the office we have foosball, mini-golf, table tennis and punching bag. We also host awesome company outings.

Company Overview