Inside Sales Representative

Flamingo Plumbing & Backflow Services is a unique plumbing company focused on a structured, relationship-driven approach to inside sales. The Inside Sales Representative will manage and convert open estimates, sell memberships, and oversee sales marketing efforts to drive revenue growth.

Responsibilities

• Follow up on open plumbing and backflow estimates (residential & commercial)
• Call, text, and email customers to move jobs forward
• Turn 'thinking about it' into 'let's book it'
• Close and manage membership sales (new and recurring)
• Oversee and monitor sales marketing efforts related to follow-ups and memberships
• Work with an overseas support team member who handles backend membership administration
• Build relationships with property managers, HOAs, and commercial clients
• Track estimate status, approvals, and objections in ServiceTitan
• Communicate closely with CSRs to ensure smooth scheduling and execution
• Maintain accurate notes, follow-up cadence, and pipeline visibility

Skills

• Experience in inside sales, retention, collections, appointment setting, or CSR sales
• Strong phone, text, and email communication skills
• Confidence overcoming objections and asking for the close
• Comfort working from structured lists, processes, and KPIs
• Competitive, goal-oriented mindset
• Coachable, accountable, and organized
• Tech-savvy (ServiceTitan experience a plus, not required)
• Ability to work in-office or remote effectively

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Company Overview