CFSS Captain

Pinnacle Services, Inc. provides person-centered services to individuals with disabilities. The CFSS Captain is responsible for supervising CFSS coordinators, managing caseloads, and ensuring quality care for clients with various needs.

Responsibilities

• Supervising a team of CFSS consultation coordinators
• Managing billable unit expectations, approving paid time off, timecards, and expenses from direct reports. Being that support for coordinators both seasoned and new to the position
• Offering and coordinating resources for the persons served being supported
• Monitoring service deliveries and ensuring the person's served needs are met
• Service plan development
• Attend regular meetings with persons served
• Captains play a significant role in the performance of the CFSS consultation coordinators, directly impacting on how supported they feel in their role and assisting with answering questions
• Provide direct reports with consultations regarding their caseloads
• Assist with training direct reports
• Conduct WIP audits using Planstreet dashboard/reports for each team member at a frequency approved by the CMS/CMA

Skills

• Successfully pass a background study
• A bachelor's degree or higher is required from an accredited four-year college or university in a related field
• Have a bachelor's degree or higher in one of the following related fields: Occupational Therapy, Occupational Therapy Assistant, Physical Therapy, Physical Therapy Assistant, Psychology, Social Work, Speech-Language Pathology or Audiology, Professional Recreation staff, Nutrition and Dietetics, Dietetics, Sociology, Counseling Special Education, Rehabilitation Counseling or other Human Services fields
• Staff without a bachelor's degree may substitute one year of relevant experience for the degree. Experience must involve direct work with people, but not in a lead role, and may include one of the following types of work: One year of full-time experience providing direct services to people with disabilities or adults aged 65 and older. One year of full-time experience coordinating or directing services for people with disabilities or adults aged 65 and older. Experience coordinating one's own services
• Previous leadership experience

Benefits

• Training Program
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment.
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex-time available after the first 90 days.
• Up to 2 days/week work from home - based on 90-day performance evaluation work from home eligibility is determined - after completing the in-person required training at our NE Minneapolis office.

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