Retail Media Account Manager (Amazon & TikTok Shop)
WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. The Retail Media Account Manager will manage client accounts, execute advertising strategies on Amazon and TikTok Shop, and analyze performance to ensure client success.
Responsibilities
- Develop, execute, and optimize advertising strategies across Amazon (search, display, OTT) and TikTok Shop to drive client success
- Manage and analyze performance across both platforms, ensuring campaigns align with client goals and marketplace best practices
- Utilize internal and client-side analytics tools to track KPIs, provide insights, and make data-driven recommendations for optimization
- Act as the day-to-day contact for clients, providing performance updates, answering strategic questions, and leading discussions on campaign adjustments
- Assist in planning and executing campaigns around key events such as Amazon Prime Day, Cyber Monday, and major TikTok Shop promotional periods
- Maintain product detail pages, monitor inventory forecasts, and ensure seamless operations across Amazon Vendor/Seller Central and TikTok Shop Seller Center
- Work with internal teams to enhance strategies, implement A/B testing, and drive continuous performance improvements
- Assist senior team members in pitching new clients, conducting account audits, and identifying growth opportunities
Skills
- 1-2 years of experience in Amazon Marketing Services (AMS) or a similar marketplace environment (Vendor Central/Seller Central)
- Experience managing or working on TikTok Shop (TTS)—understanding platform nuances, best practices, and campaign execution
- Strong analytical skills with the ability to interpret performance data and optimize campaigns accordingly
- Proficiency in Microsoft Excel (pivot tables, chart building, data analysis)
- Ability to work independently, manage multiple priorities in a fast-paced environment, and proactively troubleshoot issues
- Excellent verbal and written communication skills for client-facing discussions and internal collaboration
- Experience managing additional marketplaces like Walmart or eBay
- Familiarity with promotional strategies around large-scale event windows like Prime Day, Black Friday, and TikTok Shop flash sales
- Experience mentoring or guiding junior team members is a plus
Benefits
- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
- Professional Development Program
- Bonus Perk - Weekly Seamless allowance
Company Overview
Company H1B Sponsorship