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[Remote] Benefit Communication Insourcing - Temporary Open Enrollment Resource

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Lockton is one of the nation’s leading benefit communication services, providing customized benefit communication and administrative services nationwide. They are seeking temporary, customer-oriented professionals to assist during the Annual Enrollment Season by helping employees understand their benefit options.

Responsibilities

  • Conduct a steady and faster paced volume of individualized benefits review sessions by phone, helping employees understand their company’s benefit options to make informed enrollment decisions

Skills

  • Demonstrated customer service experience
  • Working knowledge of benefits insurance
  • Highly proficient using computers, keyboards, and headsets
  • Comfortable navigating multi-systems including Zoom, Google Suite platforms, soft phone systems, and various other communication tools
  • Clear and confident telephonic communicator
  • Professional, solution-oriented, and reliable
  • Fully committed to working 40 hours per week for the duration of the short assignment

Benefits

  • Paid training: in-person at our Overland Park office or remote for non-local hires
  • Company-provided equipment and daily support
  • Earned end-of-assignment gift card bonus

Company Overview

  • Lockton provides risk management and insurance services. It was founded in 1966, and is headquartered in Kansas City, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.lockton.com/offices/uk.
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