Sales Operations Project Manager
HCLTech is looking for a highly talented and self-motivated Sales Operations Project Manager – Communications & Analytics to join it in advancing the technological world through innovation and creativity. The role involves leading onboarding and training for sales communication systems, developing reports for actionable insights, and managing compliance processes to enhance operational efficiency.
Responsibilities
- Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience
- Develop custom reports and perform data analysis to provide actionable insights for stakeholders
- Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management
- Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement
- Develop training materials and facilitate meetings to engage field employees and enhance proficiency
- Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress
- Maintain work instructions and SOPs for consistency and compliance
- Act as subject matter expert on projects and support ad hoc requests from senior management
- Drive ongoing process improvements through stakeholder feedback and performance metrics
Skills
- Bachelor's degree (BS or BA)
- 1–2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields
- Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting
- Analytical and problem-solving abilities with a results-oriented mindset
- Advanced oral and written communication skills; able to convey information succinctly and effectively
- Proven leadership, collaboration, and decision-making skills
- Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools
- Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency
- Experience with data analytics tools and techniques
- Knowledge of Field Sales structure and its impact on operational processes
- Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop)
- Advanced proficiency in workflow automation and data visualization
Benefits
- Medical
- Dental
- Vision
- Pharmacy
- Life
- Accidental death & dismemberment
- Disability insurance
- Employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year
Company Overview
Company H1B Sponsorship