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[Remote] Sales Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Talkdesk is a cloud contact center leader focused on redefining customer experience. They are seeking ambitious Sales Development Representatives to drive pipeline growth and engage with decision-makers, ultimately setting the stage for meaningful sales conversations.

Responsibilities

  • Consistently exceed monthly quotas for booking qualified meetings and generating pipeline for our sales organization
  • Execute high-volume, multi-channel outreach (calls, emails, social, video, and creative engagement strategies) to connect with key prospects
  • Collaborate with sales, marketing, and solutions engineering teams to develop account strategies and drive market penetration
  • Deliver Talkdesk’s value proposition with clarity, empathy, and business acumen to senior decision-makers
  • Maintain accurate and up-to-date CRM data in Salesforce, ensuring pipeline visibility and sales forecasting accuracy
  • Provide feedback loops to marketing and sales leaders to improve messaging, targeting, and process efficiency

Skills

  • 1+ years of experience as an SDR, BDR, or in a sales-focused role
  • A proven track record of hitting or exceeding quotas in a high-growth, fast-paced environment
  • Excellent written and verbal communication skills with the ability to tailor messages to different personas
  • Resilience, positivity, and a growth mindset - you thrive on challenges and consistently raise the bar for yourself
  • A disciplined, organized approach to time management, prioritization, and follow-through
  • Hands-on experience with tools like Salesforce, Salesloft, LinkedIn, and other platforms

Benefits

  • Health Insurance : Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
  • Retirement Benefits : 401(k) plan
  • Paid Time Off : Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
  • Paid Holidays : Talkdesk offers 14 paid holidays each year.
  • Paid Sick Leave : Employees have uncapped paid time off, subject to manager approval and consistent with business needs.

Company Overview

  • Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.talkdesk.com.
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