[Remote] Associate Account Manager

Note: The job is a remote job and is open to candidates in USA. NP Digital is a global award-winning performance marketing agency, recognized for its innovative digital marketing solutions. The Associate Account Manager role involves building and maintaining client relationships, working collaboratively with teams, and utilizing data-driven strategies to drive client success.

Responsibilities

• Work hand-in-hand with our Group Account Directors and delivery teams to drive results for our clientbase
• Interface with clients, strategic leads, and supporting account team to deliver for clients across a wide array of industries
• Demonstrate confidence and authority as the day-to-day voice of the agency
• Use a data-driven approach via web analytics for monitoring and reporting of online marketing campaigns
• Acquire in-depth knowledge of each client’s business including key issues, competitive situations and industry trends
• Demonstrate good judgment, ability to foresee potential issues, and a proactive approach to problem-solving
• Effectively present the agency’s POV, recommendations, and deliverables to a range of client audiences
• Serve as a thought leader and client advocate for new technologies, platforms, and programs
• Work alongside dedicated specialists and Group Account Directors to create a good story around campaign performance, provide strategic insights and recommendations
• Ability to define KPIs and deliver on client objectives and targets for volume and ROI

Skills

• 1 year of experience in a digital marketing setting, whether that be an agency or in-house
• A passion for marketing and client service
• Strong written and verbal communication skills
• Demonstrated organizational skills and extreme attention to detail
• Able to work independently and efficiently in order to meet organizational goals
• Deadline-oriented, and able to deliver high quality work to clients under pressure
• Excellent analytical, critical-thinking and problem-solving skills
• Self-motivated, self-starter, able to independently execute with minimal supervision in a fast-paced agency environment with rapidly changing priorities
• Candidates must reside and be eligible to work in the US
• Previous work at an Agency preferred with hands on familiarity in account management
• Strong foundational knowledge of SEO practices and implementation
• Experience with Google AdWords and Google Analytics
• GA Certified
• Google Ads Search Certified
• Email, CRO, offsite content marketing experience

Benefits

• National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available
• Flexible paid time off;16 weeks maternity and 6 weeks paternity leave
• Health Savings Accounts with employer contribution, Healthcare Flexible Spending Accounts, Dependent Care FSA
• Vision and dental coverage
• Employer-paid short-term disability and life and AD&D insurance
• Employer-paid premium subscription to the Calm app
• Employer-paid virtual healthcare support through First Stop Health
• Voluntary pet insurance for your furry family members
• Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance
• New hire technology stipend to set up home office
• Employer-sponsored 401(k) retirement with Roth option

Company Overview