Sales Engineer (Customer Success) - Boston
Datadog is a global SaaS business focused on enabling digital transformation and cloud migration. The Sales Engineer role involves providing technical expertise during the sales process, collaborating with various teams, and helping clients onboard the product.
Responsibilities
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively about a wide variety of technical challenges during the pre-sales life cycle
Skills
- Has at least one year of experience in a technical sales and/or post-sales role
- Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
- Enjoys collaborating and teaming with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations/demos
- Can multi-task, manage time well, and be responsive to others
- Curious, eager to learn, and persistent in solving problems
- Able to sit up to 4 hours, traveling to and from events and client sites
- Able to travel via auto, train or air up to 15% of the time
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
- Healthcare
- Dental
- Parental planning
- Mental health benefits
- A 401(k) plan and match
- Paid time off
- Fitness reimbursements
- A discounted employee stock purchase plan
Company Overview
Company H1B Sponsorship