Claims Service Specialist
GEICO is an iconic brand that offers quality coverage to millions of customers, and they are seeking a Claims Service Specialist. The role involves providing outstanding customer service, managing claims, and ensuring customer satisfaction in a fast-paced environment.
Responsibilities
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
Skills
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- An associate's degree or higher
- Active Adjusters insurance license
- 12+ months of claims liability- making coverage and liability decisions experience
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company Overview