Experienced Full Stack Data Analyst – Voice of the Customer Method Transformation and Innovation

At arenaflex, we're on a mission to revolutionize the way we listen to our customers and drive business growth through data-driven insights. As a Senior Statistics Architect, you'll play a critical role in transforming and innovating our Voice of the Customer (VOC) method, leveraging cutting-edge technologies and methodologies to deliver exceptional results. Join our crew and be part of a dynamic team that's passionate about making a difference.

About arenaflex

arenaflex is a leading global organization that's committed to delivering exceptional customer experiences. With a rich history of innovation and a strong focus on customer-centricity, we're constantly pushing the boundaries of what's possible. Our culture is built on the principles of collaboration, integrity, and a passion for excellence. We believe in empowering our colleagues to grow and thrive, both personally and professionally.

The Role

As a Senior Statistics Architect, you'll be responsible for assisting the transformation and innovation of our VOC method, sourced from Cornerstone and integrated with the Survey and Dashboard Platform hosted through Qualtrics. You'll work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in Technology to deliver innovative solutions that drive business growth.

Key Responsibilities

* Collaborate with utility teams to outline, design, and capture business needs

• Grow knowledge of Voice of the Customer methods and leverage them to outline and transform data within the Cornerstone Large Data Platform
• Design and build robust data model architecture to aid in fulfilling statistical processing and standardized metric definitions
• Leverage transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions, ensuring high-quality and accuracy through intensive testing at variable and use case levels
• Provide pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems
• Power customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools
• Proactively identify and automate repetitive tasks to improve best and efficiency
• Work closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease-to-quit technique

Essential Qualifications

* Hands-on experience with Hive/Hadoop, Pyspark, Python, Shell Scripting languages, development launch management, and troubleshooting understanding for data pushed tasks for a span of no less than 3+ years

• Energetic collaboration with dating managers/product owners for expertise functional requirements and converting them into technical deliverables
• Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to business groups

Preferred Qualifications

* Experience with data visualization tools and technologies

• Knowledge of machine learning algorithms and techniques
• Familiarity with cloud-based data platforms and services
• Experience with data governance and data quality initiatives

What We Offer

* Competitive base salaries

• Bonus incentives
• Assistance for economic-properly-being and retirement
• Flexible working model with hybrid, onsite, or digital preparations relying on position and business want
• Generous paid parental leave policies (depending on your location)
• Unfastened get entry to to international on-website online well-being facilities staffed with nurses and docs (depending on location)
• Loose and confidential counseling aid thru our Wholesome Minds application
• Career improvement and education possibilities

Why Join arenaflex?

At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and supportive. We believe in empowering our colleagues to grow and thrive, both personally and professionally. Our culture is built on the principles of collaboration, integrity, and a passion for excellence. We're constantly pushing the boundaries of what's possible, and we're looking for talented individuals like you to join our crew.

How to Apply

If you're passionate about data-driven insights and customer-centricity, we'd love to hear from you. Please submit your application through our website, and let's start a conversation about how you can make a difference at arenaflex. Apply Job! Apply for this job