Dynamics CE Consultant
Covenant Technology Partners is a US based Microsoft Partner centric firm, offering management and technology consulting, Managed Services, and software. We specialize in helping our clients deliver business value through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented, and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical, and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers. The Dynamics D365 CE Developer will design, customize, and integrate Microsoft Dynamics 365 Customer Engagement (D365 CE) solutions to meet business needs. You will collaborate with cross-functional teams, ensure system performance, and deliver high-quality solutions that enhance customer engagement. The work location for this role is flexible if approved by Covenant except this position may not be performed remotely from Colorado and California.
Responsibilities
- Solution Design & Development
- Design, customize, and configure D365 CE (forms, views, dashboards, workflows).
- Develop custom plugins, workflows, and integrations using C#, .NET, and JavaScript.
- Integrate D365 CE with other enterprise systems via APIs and SDK.
- Manage data migration and maintain data integrity.
- Technical Support & Quality Assurance
- Provide technical support and resolve CRM-related issues.
- Ensure system performance, reliability, and scalability.
- Ensure compliance with company policies, including data privacy and security.
- Maintain relevant certifications aligned with your team role and support ongoing professional growth.
- Collaboration & Consulting
- Collaborate with cross-functional teams and business stakeholders to translate requirements into technical solutions.
- Support pre-sales engagements with demos and solution scoping.
- Participate in Agile teams and all phases of the software development lifecycle (SDLC).
- Leadership & Knowledge Sharing
- Participate in internal knowledge sharing and training sessions.
- Contribute to process improvement initiatives and best practice documentation.
- Innovation & Continuous Improvement
- Stay updated with new D365 CE features and best practices.
- Champion the responsible use of AI and digital tools within project teams.
- Lead or participate in digital transformation and innovation projects.
- Culture & Inclusion
- Support diversity, equity, and inclusion initiatives within the team.
- Model and reinforce companywide values through everyday actions.
Qualifications: Education, License or Certification:
- Bachelor’s degree in related field, or equivalent proven work experience
- D365 CE Certifications preferred
Certification Requirement:
- Candidates who do not currently possess a Microsoft Dynamics 365 Customer Engagement (D365 CE) certification will be required to obtain a minimum of one certification within the first six (6) months of employment (Microsoft Certified: Dynamics 365 Fundamentals (CRM) – Exam MB-910 is suggested) and a second certification before the end of their first year.
- Ongoing certification and recertification will be required annually to ensure continued professional development and alignment with evolving technologies and industry standards.
Experience:
- 4+ years of hands-on experience in D365 CE development and customization
- 2 years minimum in an IT Consulting role
- Experience with Field Service or Omnichannel modules is a strong plus
- Public Sector Working Experience is a strong plus
- Proficiency in D365 CE (Sales, Customer Service modules).
- Strong knowledge of C#, .NET Framework, and JavaScript.
- Experience with SQL Server, FetchXML, and database design.
- Familiarity with Power Platform (PowerApps, Power Automate).
- Understanding of REST/OData APIs for integrations.
- Experience with Agile methodologies and version control tools (TFS, Git).
- Experience with DevOps, Jira, or similar tools.
- Knowledge of Azure services, Power BI, SSRS/SSIS and plug in development
- Exposure to KingswaySoft or similar ETL tools
- Proven experience leading AI or digital transformation initiatives.
- Strong understanding of AI’s business applications, risks, and governance.
- Exceptional communication and executive presence.
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