VP GM, Northwell

Overview

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.

Responsibilities

Who are you? The Vice President, Northwell account will have the primary responsibility for all aspects of the Northwell account and will directly manage (through solid line reporting) the Member Services, Claims Operations, Account Management teams and all other 100% dedicated personnel. This is a unique seat where both clinical expertise and commercial relationships acumen are both critical areas of mastery. Your work will include partnering with the medical management team of key assigned clients to review key clinical bolthires experiences, strategizing bolthires containment strategies, and realizing significant savings from these strategies. In this role you will wear many hats, but your knowledge will be essential in the following:

• Building rapport and establishing credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge, and diligent preparation.
• Proactively identifying and understanding client objectives, challenges and leadership priorities; instilling confidence in regulatory issues that affect benefit plans; and uncovering barriers and developing actionable, client specific strategic plans to support and maximize client satisfaction, success and ROI.
• Ownership of reliable revenue, expansion and clinical outcome targets that translate your deep relationships into material value.
• Supporting positive client satisfaction and providing oversight for any proactive action plans required to maintain positive relationship and secure referenceable client(s).
• Development and delivery of presentations supporting primary responsibilities; business reviews including deriving insights from data and helping clients plan future direction with insights into their health costs and procedural bolthires experience, executive reporting and strategic planning, product capability and roadmap overviews, research and thought-leadership presentations.
• Monitoring and confirming all client contractual obligations are being met and communicating any contractual risks to appropriate Personify Health leadership.
• Leading and guiding by example; setting high standards, providing meaningful coaching and supporting cross functionally along with ongoing feedback, model diligent preparation, consistent delivery and continuous improvement across all cross-functional accountable actions.
• Serving as a member of the Client Growth Leadership Team to develop and instill consistent standards of excellence while guiding and sustaining a diverse, high-performing team.
• Represent Personify Health and Commercial Leadership as needed in thought leadership presentations, industry conferences and client events. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Bachelor's degree in Business Administration, Finance, or a related field; MBA preferred.
• 10-15 years of experience in third-party administration, insurance, or a related industry, with at least 5 years in a leadership role.
• Strong leadership skills and the ability to mentor and coach team members.
• Proven expertise in account service/consultative selling techniques, product knowledge, procedures, and administration.
• Excellent knowledge and skill using bolthires Office Suite and Salesforce. You also take pride in offering the following Core Skills, Competencies, and Characteristics:
• Solid TPA operations experience
• Hospital systems experience managing tiers
• Drives results through disciplined execution, clear performance metrics, and commitment to operational integrity
• Leads with authenticity, empathy, and a commitment to excellence that fosters trust and high performance
• Exceptional communication skills, with the ability to convey complex ideas clearly and persuasively to leadership, clients, and cross-functional teams No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $150,000 to $215,000 annually. Note that compensation may vary based on location, skills, and experience. This position is eligible for 20% bolthires bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to [email protected]. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled. Apply tot his job Apply tot his job

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