Client Insights Manager (Hybrid: Rochester, NY)

About the position At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Location: This is a hybrid position located in Rochester, NY. You will be expected to work onsite 2-3 days a week in our Rochester, NY office. Global Retail The Global Retail function at Circana is focused on providing retailers with enhanced capabilities and strategic growth solutions, leveraging industry-leading data, analytics, and technology to improve business outcomes. By utilizing Circana's Liquid Data platform, which allows for unprecedented flexibility and integration of unique assets, the Global Retail team provides retailers with actionable insights that drive measurable business outcomes. The Global Retail team works closely with the Retailer Manufacturer Collaboration (RMC) team to bring retailer data into a single platform that can be accessed by a retailer and its suppliers, putting the same data and insights on the desks of all parties to drive highly effective collaboration and growth. What will you be doing? As a Senior Manager supporting Circana's Wegmans account, you will guide the retailer in understanding their market performance, competitive landscape, and customer behavior using Circana's tools and insights. You'll coach clients on leveraging the Unify+ platform for customer-centric strategies, deliver thought leadership through data-driven storytelling, and oversee the strategic implementation of Circana solutions, and you will identify and suggest approaches for collaborative opportunities between Wegmans and its suppliers. Success in this role requires strong project management, communication, and analytical skills, along with a proactive, adaptable mindset suited to a dynamic team environment.

Responsibilities

• Master the Unify+ platform and Wegmans data models to deliver impactful insights using POS, Customer Loyalty, eCommerce, and ShopperSights data.
• Drive client decision-making through fact-based storytelling and strategic consulting, balancing both manufacturer and retailer perspectives.
• Enhance client engagement and data value by delivering high-quality solutions, training sessions, case studies and tracking usage to measure success.
• Lead thought leadership initiatives including content creation, share group facilitation, and innovative problem-solving approaches.
• Build strong cross-functional relationships within Circana and with key client stakeholders to support revenue growth and data partnerships.

Requirements

• Bachelor's degree required, advanced degree preferred
• Extensive retail and CPG experience with 7+ years in Grocery, Mass, Drug, or Club channels, and strong domain knowledge across Food, Drug, and Mass.
• Advanced analytical expertise in syndicated data, eCommerce, and category management, with proven ability to translate insights into business impact.
• Strong consultative and project management skills, including creative problem-solving and process optimization.
• Exceptional communication and relationship-building abilities, both internally and externally, with a collaborative mindset.
• Proficient in Microsoft Office tools, especially PowerPoint, Excel, and Word; prior experience with Circana's Unify platform is a plus.

Nice-to-haves

• prior experience with Circana's Unify platform is a plus

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k)
• bonus pay

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