Experienced Translation Program Specialist – Global Localization and Project Management

Are you a skilled project manager with a passion for localization and a knack for delivering high-quality translations in a fast-paced environment? Do you thrive in a dynamic, global setting where no two days are ever the same? If so, we invite you to join blithequark's Shipping & Delivery Support (SDS) team as a Translation Program Specialist. In this exciting role, you will play a critical part in developing and maintaining support content for customer service associates, delivery drivers, and customers worldwide. Your expertise in project management, localization, and translation will enable you to drive the delivery of high-quality translations, ensuring that our global organization meets the needs of our diverse customer base.

About blithequark's Shipping & Delivery Support (SDS) Team

blithequark's SDS team is a dynamic, global organization that develops and maintains support content for customer service associates, delivery drivers, and customers worldwide. Our team is passionate about delivering exceptional customer experiences and is committed to providing the highest level of support to our customers. As a Translation Program Specialist, you will be an integral part of this team, working closely with internal stakeholders and translation vendors to deliver high-quality translations that meet the needs of our global organization.

Key Responsibilities

As a Translation Program Specialist, you will be responsible for:

• Receiving daily translation/localization requests from internal team and stakeholders
• Creating and managing translation projects in the blithequark Translation Management System (BTMS) by outsourcing to vendors
• Coordinating and communicating project delivery timelines based on project volumes, and translation/review process needs
• Troubleshooting issues or questions regarding target audience, file type, and business requirements
• Responding to linguistic queries from translation vendors. Requesting feedback from internal stakeholders and coordinating with vendors for implementation
• Using project management methodology, including risk management; plan, scope, and deliver projects on time, within budget, and to a high standard, ensuring they meet the requirements of the business

Ideal Candidate

We are seeking a highly motivated and organized individual with a proven track record in project management and localization. The ideal candidate will have:

• 2+ years of experience in project management and localization
• Excellent business communication skills
• Experience working in a global, cross-functional, multilingual team
• Proven ability to learn new software, concepts, and processes
• Strong attention to detail
• Passion for intercultural communication
• Proven organizational skills and ability to multitask
• Ability to work independently with little oversight
• Ability to ask critical questions to comprehend customer needs and discover the root cause of issues
• Fluency in one or more non-English languages
• Comprehension of translation/localization industry processes
• Knowledge of localization tools, translation management systems, and working knowledge of content management systems

What We Offer

As a Translation Program Specialist at blithequark, you will have the opportunity to work with a dynamic, global team and contribute to the delivery of high-quality translations that meet the needs of our diverse customer base. We offer a competitive compensation package, including:

• Base pay ranging from $56,700/year in our lowest geographic market up to $118,900/year in our highest geographic market
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
• A full range of medical, financial, and/or other benefits
• Opportunities for career growth and professional development
• A dynamic, inclusive work environment that empowers employees to deliver exceptional results for our customers

Why Join blithequark?

At blithequark, we are committed to creating a diverse and inclusive workplace that empowers employees to deliver exceptional results for our customers. We believe that our employees are our greatest asset, and we are dedicated to providing them with the resources, support, and opportunities they need to succeed. If you are a motivated and organized individual with a passion for localization and project management, we invite you to join our team as a Translation Program Specialist. Apply now and take the first step towards a rewarding career with blithequark.

How to Apply

To apply for this exciting opportunity, please visit our career site at [insert link]. We look forward to reviewing your application and learning more about your qualifications.

Equal Employment Opportunity

blithequark is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We are committed to creating a diverse and inclusive workplace that empowers employees to deliver exceptional results for our customers.

Accommodations for Applicants with Disabilities

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit [insert link] for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Los Angeles County Applicants

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Total Compensation

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,700/year in our lowest geographic market up to $118,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit [insert link]. Apply for this job