Risk Management and Insurance Specialist

Job Description

Risk Management and Insurance Specialist

About Us

National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we are excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.

Job Summary

The Risk Management and Insurance Specialist promotes a safe and healthy work environment for our People by supporting the overall Risk Management program. Reporting to the Director Insurance and Risk Management, the incumbent is responsible for requesting and updating insurance certificates, invoicing, and billing reconciliation, issuing releases of liability, communication with stakeholders, including employees, managers, insurance carriers, medical staff, and legal partners. S/he is the first point of contact related to Risk Management questions from the various divisions and support center staff. 

Responsibilities

• Primary support for the Patient Safety Event (PSE) and Standard of Care (SOC) program.
• Create and manage distribution of reports, dashboards, and email alerts within the Origami RMIS system.
• Maintain and update the Risk Management intranet page.
• Monitor group inboxes and respond to requests.

Qualifications and Experience

• Associate’s degree or equivalent work experience
• At least 2 years’ professional office experience, ideally within a multi-unit retail or healthcare support organization.
• Related health care certification, a plus.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint
• Ability to form effective working relationships across levels within the organization.
• Ability to work both independently and within a team environment.
• Compensation: 

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we’re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.