Experienced Inside Sales Specialist - Live Chat and Email

Join blithequark, a leading supplier and fabricator of innovative "Hole Products" and a complete line of Metal Grating and Flooring Products, as we continue to revolutionize the industry with our cutting-edge solutions. With 19 service centers nationwide, we are committed to delivering exceptional customer experiences and exceeding expectations in every interaction. As an Inside Sales Specialist at blithequark, you will play a vital role in developing and maintaining relationships with our valued customers, gathering requirements, and negotiating terms to provide our products to a wide variety of industries and applications. This is a fantastic opportunity for a motivated sales professional to join our team and contribute to our continued growth and success.

About blithequark

blithequark is a dynamic and forward-thinking organization that is passionate about delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers. With a strong commitment to workforce diversity and a culture that values teamwork, creativity, and initiative, we offer a unique and rewarding work environment that fosters growth and development.

Responsibilities

As an Inside Sales Specialist at blithequark, your primary focus will be on digital communications, including live chat and email with customers. Your key responsibilities will include:

• Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
• Identifying and investigating customer requirements and providing solutions to meet their needs
• Making accurate, rapid cost calculations to provide customers with quotations
• Negotiating the terms of agreements and closing sales
• Providing superior customer service to increase sales opportunities
• Advising on forthcoming product developments and upselling special promotions
• Checking quantities in inventory and order progress with suppliers
• Gathering market and customer information to provide feedback on future buying trends
• Identifying new markets and business opportunities
• Aiming to meet or exceed sales targets

Qualifications

To be successful in this role, you will need to possess the following qualifications:

• A degree in Business Administration, Marketing, or equivalent sales experience
• An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
• Strong math skills and the ability to learn technical product applications
• Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
• Excellent communication skills, both verbal and written
• Strong team player with the ability to prioritize and multi-task
• Ability to demonstrate creativity and initiative in a sales environment
• High level of professionalism with strong attention to detail

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new products and technologies
• Strong customer service skills and a customer-centric approach
• Ability to work collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As an Inside Sales Specialist, you will have access to:

• Weeks of personalized training to learn our products and our business
• Ongoing coaching and mentoring to support your success
• Opportunities for professional development and advancement
• A dynamic and supportive work environment that fosters creativity and innovation

Work Environment and Company Culture

blithequark is a Drug Free Workplace and a strong advocate of workforce diversity. We offer a generous benefits package, including:

• 1st day eligibility for health insurance
• Three weeks of PTO
• 9 paid holidays
• 401(k) with employer match
• Company-provided disability/life insurance

Compensation and Perks

As an Inside Sales Specialist at blithequark, you can expect a competitive salary and a range of benefits and perks, including:

• Quarterly recognition incentives
• Generous benefits package
• Opportunities for professional development and advancement
• A dynamic and supportive work environment that fosters creativity and innovation

How to Apply

If you are a motivated sales professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our website at blithequark.com/careers to learn more and submit your application.

Job Type:

Full-time

Benefits:

* 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

8 hour shift

Work Location:

In person Apply for this job