Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at blithequark

Are you a skilled Pharmacy Technician with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as a Part-Time Pharmacy Technician and Customer Service Representative. In this role, you will have the opportunity to work remotely, providing top-notch support to our clients while enjoying a flexible schedule and competitive compensation package.

About blithequark

blithequark is a leading provider of innovative solutions in the healthcare industry. Our mission is to empower healthcare professionals with the tools and resources they need to deliver exceptional patient care. With a commitment to diversity, equity, and inclusion, we strive to create a workplace culture that values and celebrates individual differences. As a member of our team, you will be part of a dynamic and supportive community that is dedicated to making a positive impact in the lives of our clients and their patients.

Key Responsibilities

As a Part-Time Pharmacy Technician and Customer Service Representative at blithequark, you will be responsible for:

• Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and resolving client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times, ensuring that orders are processed efficiently and accurately.
• Clarifying orders as needed to ensure that client needs are met.
• Providing exceptional customer service, responding to client inquiries, and resolving issues in a professional and courteous manner.
• Maintaining accurate and up-to-date records, including client information and order history.
• Collaborating with the Data Entry Manager to ensure seamless communication and efficient workflow.

Requirements

To be successful in this role, you will need:

• An active NJ Board of Pharmacy, Pharmacy Technician License.
• Previous experience in pharmacy, with a preference for LTC pharmacy experience.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
• Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge (a plus).
• Great telephone etiquette and excellent communication skills, with the ability to build strong relationships with clients and colleagues.
• A high school diploma or equivalent.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience with pharmacy software and systems.
• Knowledge of regulatory requirements and compliance standards in the pharmacy industry.
• Certification as a Pharmacy Technician (CPhT) or Certified Clinical Pharmacy Specialist (CCPS).

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our team members. As a Part-Time Pharmacy Technician and Customer Service Representative, you will have access to:

• Ongoing training and professional development opportunities, including workshops, webinars, and conferences.
• Mentorship and coaching from experienced colleagues and leaders.
• Opportunities for advancement and career growth within the company.
• A collaborative and supportive work environment that encourages open communication and feedback.

Work Environment and Company Culture

As a remote employee, you will have the flexibility to work from the comfort of your own home or office. Our company culture values:

• Diversity, equity, and inclusion.
• Collaboration and teamwork.
• Innovation and creativity.
• Continuous learning and professional development.
• Work-life balance and flexibility.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A competitive hourly rate.
• Opportunities for overtime and bonuses.
• A comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off and holidays.
• Access to a 401(k) retirement plan.

How to Apply

If you are a motivated and customer-focused Pharmacy Technician with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!

Equal Employment Opportunity Statement

blithequark is an equal opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. We are proud to be an inclusive and equitable workplace, where everyone has the opportunity to thrive and succeed.

Apply Now

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