Experienced Full Stack Associate Director - User Experience (UX) for Digital Transformation and Innovation

Join the pioneering team at AT&T, a global leader in communications and entertainment, as we revolutionize the way people connect, share, and experience the world. As an Associate Director - User Experience (UX), you will play a pivotal role in shaping the future of digital experiences, driving innovation, and delivering exceptional results. If you're a seasoned UX expert with a passion for leadership, creativity, and problem-solving, we invite you to apply for this exciting opportunity.

About Us

AT&T is a forward-thinking company that's committed to harnessing the power of technology to make a meaningful impact on people's lives. Our Consumer Technology experience team is at the forefront of this mission, developing innovative solutions that empower customers to connect, create, and thrive in a rapidly changing world. As a member of our team, you'll have the opportunity to collaborate with industry innovators, work on cutting-edge projects, and contribute to the development of groundbreaking technologies.

Job Description

As an Associate Director - User Experience (UX), you will be responsible for designing and delivering exceptional user experiences across various platforms, including web, mobile, and emerging technologies. Your expertise will be instrumental in shaping the look, feel, and functionality of our digital offerings, ensuring that they are intuitive, engaging, and meet the evolving needs of our customers.

Key Responsibilities

* Design and develop user experiences for acquisition, care, or product across all platforms, using a variety of graphics software applications, techniques, and tools.

• Analyze strategy and contribute to the design group's efforts to enhance the look and feel of our digital offerings.
• Collaborate with cross-functional teams, including product management, engineering, and research, to ensure that UX design aligns with business objectives and drives measurable outcomes.
• Develop and implement UX strategies that prioritize user-centered design principles, user research, usability testing, persona development, and journey mapping.
• Lead and mentor a team of UX designers, researchers, and developers, providing guidance, feedback, and support to ensure their success.
• Stay up-to-date with the latest UX trends, technologies, and best practices, applying this knowledge to drive innovation and improvement in our digital experiences.

Essential Qualifications

* Minimum of 7-10 years of experience in user experience design, with at least 3-5 years in a leadership or managerial role.

• Demonstrated experience working on large-scale digital projects, including web and mobile applications.
• Strong analytical and problem-solving skills, with the ability to interpret data and user feedback to inform design decisions.
• Superior verbal and written communication skills, with the ability to articulate design concepts and decisions to stakeholders at all levels.
• Exceptional attention to detail and a commitment to delivering high-quality work.
• Experience in Agile/Scrum methodologies and working in an Agile environment.
• Proficiency with UX design tools such as Sketch, Figma, Adobe, and InVision.
• Bachelor's or master's degree in User Experience Design, Human-Computer Interaction (HCI), Computer Science, Graphic Design, Psychology, or a related field.

Preferred Qualifications

* Experience in e-commerce, fintech, or health tech.

• A strong portfolio showcasing a range of UX projects and demonstrating your process, methodology, and impact on business outcomes.
• Experience with A/B testing, analytics tools, and other methods for gathering user insights.
• Strong critical thinking skills and the ability to approach problems creatively and strategically.
• Experience with user research, usability testing, persona development, and journey mapping.
• Strong project management skills, with experience managing multiple projects simultaneously and delivering on time.

Skills and Competencies

* User-centered design principles and best practices.

• UX design tools and software.
• Agile/Scrum methodologies.
• Project management and leadership skills.
• Communication and collaboration skills.
• Analytical and problem-solving skills.
• Attention to detail and commitment to quality.
• Ability to stay up-to-date with the latest UX trends, technologies, and best practices.

Career Growth Opportunities and Learning Benefits

As an Associate Director - User Experience (UX) at AT&T, you'll have access to a range of career growth opportunities, including:

• Professional development and training programs.
• Mentorship and coaching from experienced leaders.
• Opportunities to work on high-impact projects and contribute to the development of groundbreaking technologies.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

Work Environment and Company Culture

AT&T is committed to creating a workplace that's inclusive, diverse, and supportive. Our company culture values innovation, creativity, and collaboration, and we're dedicated to providing a work environment that's engaging, challenging, and rewarding.

Compensation, Perks, and Benefits

As an Associate Director - User Experience (UX) at AT&T, you'll enjoy a competitive salary, comprehensive benefits package, and a range of perks and rewards, including:

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off and Holidays.
• Paid Parental Leave.
• Paid Caregiver Leave.
• Additional sick leave beyond what state and local law require.
• Adoption Reimbursement.
• Disability Benefits (short term and long term).
• Life and Accidental Death Insurance.
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
• Employee Assistance Programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.

Conclusion

If you're a seasoned UX expert with a passion for leadership, creativity, and problem-solving, we invite you to join our team at AT&T. As an Associate Director - User Experience (UX), you'll have the opportunity to shape the future of digital experiences, drive innovation, and deliver exceptional results. Apply now and take the first step towards an exciting and rewarding career with AT&T! Apply for this job