[Remote] CMA/RMA/LPN/Clinic Tech

Note: The job is a remote job and is open to candidates in USA. FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. The role involves obtaining vital signs, maintaining patient health records, preparing exam rooms, and managing patient care to ensure quality service and compliance with healthcare regulations.

Responsibilities

• Obtains vital signs and general health information for patient charts and prepares patients for examination.
• Maintains patient health records in an up-to-date status.
• Assures documentation is complete, concise, and correct.
• Prepares and maintains exam rooms and medical equipment for patient visits.
• Contributes to plan of care for individuals and groups of patients utilizing all principles to reduce medication errors when handling or calling in medications or refills.
• Demonstrates initiative in suggesting and implementing problem solving approaches and planning performaces of service.
• Prepares and maintains exam rooms and medical equipment for patient visits regarding all safety checks and HIPAA guidelines and adapt same HIPAA principles to chart documentation and exposure as well as discussing PHI in front of anyone other than the patient.
• Triages patients and enters accurate and concise data into the EMR while paiying attention to spelling and clarity.
• Navigates the EMR system in an efficient manner.
• Facilitates quality care management thru best practice utilization of the clinic EMR.
• Promotes continuity of care seen by appropriate actions, notes, and prompt follow up.
• Answers phones, routes calls, and or takes accurate messages.
• Demonstrates a sense of urgency relating to patient's level of distress.
• Triages basic patient care needs, generating a telephone encounter depending upon the situation. Assure a duplicate message has not already been started.
• Manages the scheduling of patient appointments. Registers new patients and maintains current, accurate up to date demographic and insurance information for all patients. Performs according to policy regulations associated with Privacy notification, Medicare secondary, signed demographic registrations, consent to treat minor, etc.
• Identifies barriers related to Social Determents of Health (SDOH) and notifies provider.
• Verifies insurace eligibility, scans insurance card.
• Checks patients in and or out for visit in appropriate manner. Accurate and appropriate use of ICD-10 and CPT codes.
• Process patient referrals for test and referrals to specialists.
• Monitors referral work queue for follow up. Assists nursing, if applicable, and/or other clinic personnel in follow up to ensure patient compliance , receipt of test results, and reports from specialists. Be proactive in cotacting patients with test results.
• Forward requests for Medical Records to Health Information Management Systems.
• Recognizes how fraud and abuse interplay into daily role.
• Ensures orders are entered correctly to capture appropriate charges.
• Refills medications according to medication refill guidelines.
• Other duties as assigned but within the scope of practice for the CMA/RMA/LPN/Clinic tech by the clinic manager and/or provider.

Skills

• Graduate of an accredited program of Certified medical Assistants/ Registered medical Assistants and active certification or LPN license or NC Paramedic/AEMT.
• Prefer at least one year of clinical experience in a physician office setting.

Company Overview

• FirstHealth of the Carolinas is a not-for-profit network of hospitals that offers quality healthcare services for the entire community. It was founded in 1995, and is headquartered in Pinehurst, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is https://www.firsthealth.org/.

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