Experienced Specialty Pharmacy Technician - Data Entry Transplant Professional for High-Impact Customer Service Role in Atlanta, GA

Introduction to blithequark

At blithequark, we are dedicated to transforming the healthcare landscape by delivering enhanced, human-centric services that make a meaningful difference in people's lives. Our purpose is clear: to bring heart to every moment of health, guiding our commitment to innovation, personalization, and affordability. As a leader in the healthcare industry, we strive to promote a culture of diversity, inclusion, and belonging, where every individual feels empowered to contribute to our mission. If you are passionate about making a positive impact on the lives of others and are seeking a challenging, high-reward career, we invite you to join our team as a Specialty Pharmacy Technician - Data Entry Transplant professional in Atlanta, GA.

Job Overview

In this critical role, you will be an integral part of our CarePlus/Specialty Mail Order Pharmacy team, working collaboratively to provide exceptional customer service and support to patients, prescribers, and healthcare professionals. As a Specialty Pharmacy Technician - Data Entry Transplant, you will play a vital role in ensuring the smooth operation of our pharmacy services, including data entry, prescription processing, and patient communication. Your expertise and dedication will directly impact the lives of our patients, and we are committed to providing you with the resources, training, and support necessary to excel in this position.

Key Responsibilities

• Route questionable prescriptions to the pharmacist for completion, ensuring timely and accurate processing of patient orders.
• Make outbound calls and send faxes to physicians for prescription clarification, substitutions, and formulary changes, demonstrating strong communication and problem-solving skills.
• Work in a high-production environment, multitasking between patient referrals while maintaining excellent customer service and ensuring accuracy and attention to detail.
• Collaborate with the pharmacy team to resolve issues, provide support, and share knowledge to enhance overall performance and patient satisfaction.
• Utilize strong computer skills to navigate our pharmacy management system, perform data entry tasks, and maintain accurate records.

Qualifications and Requirements

To be successful in this role, you will need to possess the following essential qualifications:

• 1+ years of experience as a Pharmacy Technician, with a strong understanding of pharmacy operations and customer service principles.
• Pharmacy Tech Certification in the state of GA, demonstrating your expertise and commitment to the profession.
• Verifiable High School diploma, GED, or equivalent, providing a foundation for your future growth and development.

Preferred qualifications include:

• Specialty pharmacy experience, with a deep understanding of the unique needs and challenges of this patient population.
• Call center experience, with a proven track record of providing exceptional customer service in a fast-paced environment.
• Prescription adjudication experience, with the ability to communicate effectively with prescribers and assess prescription claim issues.

Skills and Competencies

To excel in this role, you will need to demonstrate the following skills and competencies:

• High levels of reliability, accuracy, and professionalism, with a strong focus on attention to detail and quality assurance.
• Excellent customer service skills, with the ability to communicate effectively with patients, prescribers, and healthcare professionals.
• Strong written and oral communication skills, with the ability to articulate complex information in a clear and concise manner.
• Strong computer skills, with the ability to navigate our pharmacy management system and perform data entry tasks with accuracy and efficiency.
• Ability to work in a high-production environment, with a strong focus on multitasking, prioritization, and time management.

Career Growth and Development

At blithequark, we are committed to supporting the growth and development of our employees, providing opportunities for advancement, training, and education. As a Specialty Pharmacy Technician - Data Entry Transplant, you will have access to a range of resources and tools to help you succeed in your role and advance your career, including:

• Comprehensive training programs, designed to enhance your skills and knowledge in pharmacy operations, customer service, and patient communication.
• Opportunities for advancement, with a clear path for career progression and professional growth.
• Access to educational resources, including online courses, workshops, and conferences, to support your ongoing development and education.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment, where every employee feels valued, respected, and empowered to contribute to our mission. Our company culture is built on a foundation of diversity, inclusion, and belonging, with a strong focus on teamwork, collaboration, and mutual support. As a Specialty Pharmacy Technician - Data Entry Transplant, you will be part of a dynamic and supportive team, with opportunities to build strong relationships with your colleagues and contribute to our shared goals and objectives.

Compensation and Benefits

We offer a competitive compensation package, with a pay range of $17.00 - $27.90 per hour, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:

• Comprehensive medical, dental, and vision insurance, providing you with peace of mind and protection for you and your family.
• A wide range of supplemental benefits and discount programs, designed to support your overall well-being and quality of life.
• 16 paid days off per year, plus paid holidays, giving you the time and flexibility to rest, recharge, and pursue your interests.

COVID-19 Vaccination Requirement

At blithequark, we are committed to maintaining a safe and healthy work environment, and we require certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You will be required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.

Conclusion

If you are a motivated and compassionate individual, with a passion for delivering exceptional customer service and making a positive impact on the lives of others, we encourage you to apply for this exciting opportunity to join our team as a Specialty Pharmacy Technician - Data Entry Transplant. At blithequark, we are committed to supporting your growth and development, providing you with the resources and tools necessary to succeed in your role and advance your career. Apply now to take the first step towards a rewarding and challenging career in healthcare, and join our team of dedicated professionals who are making a difference in the lives of patients every day.