PM Supervisor

About IPG Health

A three-time Network of the Year winner at Cannes Lions Health and winner of an unprecedented twelve Network of the Year titles from the industry's top five creative award shows, IPG Health is one of the world's most awarded global healthcare communications networks. By combining science, creativity, and strategy, we strive to deliver the best-quality services to our clients. Our 1,900+ employees in 60 offices across 20 countries and 6 continents are united by one vision: to help our clients play a meaningful role in healthier lives. IPG Health is a part of Interpublic Group (IPG).

About Area 23

AREA 23 | An IPG Health Company, is a full-service agency focused on pushing creativity and invention in healthcare marketing to new heights. Its "What If" way of working provides a framework for breakthrough ideas that drive innovation and keep clients ahead of industry trends. AREA 23 is consistently recognized with the highest industry awards and honors.

Job Summary

The Project Management Supervisor (PMS) oversees the full range of client deliverables for assigned brand(s) from project planning to final delivery. They manage a team of Project Managers at various levels, ensuring best practices

and deadlines are followed. The PMS's expertise allows them to drive significant, complex development efforts for multichannel tactics while delegating smaller tactics to their team. The PMS actively champions cross-collaboration with agency departments, including Account Management, Finance, Production, Creative, Editorial,

Technology, Strategy, among others. The PMS proactively identifies ways to improve the efficiency of their brand(s) and works to implement those changes whenever possible.

Essential Function

ESSENTIAL FUNCTIONS

Brand Responsibilities: Oversees the full range of client deliverables for an assigned brand(s) from project planning to final delivery about timing, quality, and budget.

Financial Responsibilities: Partners cross-functionally with Account and Finance to preserve the good financial health of projects.

Operational Responsibilities: Awareness and adherence to department and agency-level policy, process, and procedures.

Talent Management: Supervises junior team members and learns how to evaluate work, give constructive feedback, and delegate.

Job Duties and Responsibilities

JOB DUTIES / RESPONSIBILITIES

Brand Responsibilities

• Oversees a full range of client deliverables for an assigned brand portfolio from project planning to final delivery about timing, quality, and budget.
• Independently owns a brand vertical and partners with other project management leads to ensure consistency and quality across the brand.
• Assists the team in managing complex projects and problems, and advises on approaching an out-of-the-ordinary project or ask.
• Oversees internal status and project meetings for assigned brand(s).
• Serves as content matter expert (CME) to answer client project-related questions and attend client meetings as needed.
• Takes a proactive approach to managing risk at the brand level.
• Creates a brand Gantt chart in partnership with Account.
• Collaborates with the Account & PM team on creative briefs and charters.
• Solves project or client challenges in tight collaboration with internal stakeholders.
• Understands, upholds, and enforces internal procedures and brand requirements.

Financial Responsibilities

• Partners cross-functionally with Account and Finance to preserve the good financial health of portfolios and verticals.
• Manages and oversees scopes and project budget estimates as needed.
• Reviews financial output reports, incoming briefs, and timelines/estimates from the team before the internal team review.
• Collaborates with the Account on forecasting initiatives.
• Partner with the whole brand team and finance to drive and execute the annual scope of work through agency approvals.

Operational Responsibilities

• Continuously drives discussions and solutions towards organizational excellence.
• Awareness and implementation of agency billability, utilization guidance, and metrics.
• Participates in planning.
• Effectively utilizes network dashboards to review project performance and ensure the team is meeting
• critical KPIs.
• May participate in new business pitches and network-level initiatives.
• Keeps accurate, organized files of past and present projects per agency-established protocols.
• Ensures completion of personal and direct report timesheets, expenses, and all other administrative duties accurately and on a timely basis.

Talent Management

• Manages, motivates, and mentors direct and indirect reports, ensuring people, process, and policy adherence.
• Delegates incoming tasks and assignments to the Project Management team, ensuring open communication and timely completion of assigned work.
• Participates in hiring, staffing, and resourcing conversations.
• Interviews potential candidates and ensures a smooth onboarding process for new hires.
• Completes performance review, promotes training and development, and partners with HR on employee relations issues for the assigned team.
• Has a pulse on the team's culture, ensuring decisions are made with an Equity, Diversity, and Inclusion lens.

EDUCATION

DEGREE/DIPLOMA

• Bachelor's

AREA OF STUDY

• Any area of study

REQUIRED/PREFERRED

• Preferred

LICENSES & CERTIFICATIONS

Project Management Professional (PMP), Certified Scrum Master (CSM), and/or other relevant certifications are a plus but not required.

EXPERIENCE

MINIMUM EXPERIENCE

• 6 + years

AREA OF EXPERTISE

• Project Management, Production, or Marketing Operations/Administration, or related field.
• Pharmaceutical Marketing and Advertising

REQUIRED/PREFERRED

Highly preferred

KNOWLEDGE, SKILLS, & ABILITIES

• Multichannel production knowledge across print, video, and digital (websites, IVAs, emails, banner ads, and congress panels).
• Strong organizational skills.
• Strong verbal and written communication skills.
• Experience managing and mentoring direct reports.
• Experience leading cross-disciplinary teams.
• Strong experience with the campaign launch process is highly preferred.
• Financial aptitude.

Software

• Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams) or equivalent platform.
• Proficient with Adobe Acrobat and surface-level understanding of creative tools (Figma, Sketch, Photoshop).
• Strong knowledge of project management tools (Workfront, Microsoft Project, or equivalent) required.
• Proficiency with financial management tools (e.g., SAP/Fiori or equivalent) is required.

COMPETENCIES

• Collaboration: Works effectively in a team to build and foster a collaborative environment.
• Multitasking: Juggles and prioritizes competing tasks and deliverables.
• Problem-Solving: Shows curiosity and interest in finding the cause of problems, chooses effective solutions, and takes the necessary action to resolve them.
• Engaged/Motivated: Attentive, proactive, and interested in the subject.
• Attention to Detail: Self-edits work and has a sharp focus on small details.
• Communication: Shows interest in the subject; expresses ideas accurately and clearly.
• Organization: Creates clear goals, identifies and finds the resources (e.g., time, people, materTime) needed to achieve them, and schedules tasks so that work is completed on time. InterpersonalTimells: Works effectively in a team environment and builds relationships.

Salary

$100,000 to $130,000

The salary range for this position is noted within this job posting $100,000 to $130,000 Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as temployee'seapplicant'st's background, pertinent experience, and qualifications.

Our Global Benefits

• My Time Off (MTO) - ouTimeexible approach to time off that allowTimeu to take the time you need and eTime it!
• Career Progression - We offer personalized development opportunities and clear career pathways.
• Health and well-being programs that provide you access to different services and offerings to prioritize your health.
• Company Savings Plans to help you plan for the future.
• Parental Leave benefits for all new parents.

STATEMENT OF UNDERSTANDING

This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.

Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what's outlined above. If you think this job description has inaccuracies, speak with your manager and/or HR Partner.

There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person's performance.

This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.