Institutional Sales Associate – Global Mandarin Coverage (6 month contract)
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About Binance VIP & Institutional Team Built by the world’s largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, corporations, fintech firms, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients).
- Expanding the relationships with existing customers by sustained communication, understanding of their needs.
- Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
- Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
- Research and brainstorm on new methods of client acquisition based on data driven insights.
Requirements
- Bachelors or Masters in Finance, Math, Business or related fields.
- Having foundational understanding of the financial market (for example CFA level 1) is preferred
- Past experience doing sales in at a traditional brokerage firm or financial institution is highly desirable.
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure.
- Passionate about crypto. Industry experience would be of an advantage.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.