Experienced External Channels Assistant for E-commerce Excellence - Remote Opportunity in the USA

Join Kindred Bravely, a Thriving E-commerce Brand, as an External Channels Assistant

Kindred Bravely, a leading online retailer for pregnant and breastfeeding moms, is seeking a talented and experienced External Channels Assistant to join their dynamic team. As a 100% remote company with a global presence, Kindred Bravely offers a unique opportunity to work with a fast-growing e-commerce brand that values innovation, teamwork, and customer satisfaction.

About Kindred Bravely

Kindred Bravely is an award-winning e-commerce brand that has been featured in top publications such as Self Magazine, What to Expect, and Romper. With a strong focus on customer service and a commitment to creating comfortable and stylish clothing for expectant and new mothers, Kindred Bravely has established itself as a trusted brand in the industry. The company's culture is built on values such as gratitude, bravery, and transparency, making it an exciting and supportive work environment.

Job Summary

As an External Channels Assistant, you will play a critical role in supporting the External Channels Manager in driving business growth through strategic partnerships with key accounts such as Nordstrom, Target, and Babylist. This is a fantastic opportunity for a detail-oriented and tech-savvy individual who is passionate about e-commerce and customer service.

Key Responsibilities

• Support the External Channels Manager in coordinating communication efforts across external and internal partnerships
• Foster meaningful relationships with key accounts and ensure accurate product pages and reporting data
• Complete new product files for assortment expansion within assigned accounts
• Download, crop, and upload images within assigned accounts
• Audit and ensure accurate product pages and maintain pricing accuracy across all partners
• Maintain accurate reporting data and purchase order data entry as needed
• Daily inventory feed uploads for dropship partnership
• Assist in projects as assigned and provide exceptional support to the team

Essential Qualifications

• Associate or bachelor's degree preferred or equivalent B2B marketing experience
• At least 1 year of experience supporting an e-commerce team preferred
• Proficient in Google Suite and Microsoft Excel or Google Sheets
• Excellent communication skills, both written and verbal
• Ability to manage and organize large amounts of data in a systematic manner
• Proven ability to manage and prioritize tasks efficiently in a fast-paced environment

Preferred Qualifications

• Experience with Amazon Seller Support
• B2B marketing experience
• E-commerce industry knowledge

Skills and Competencies

To succeed in this role, you will need to possess a range of skills and competencies, including:

• Tech-savviness and ability to quickly learn new systems and tools
• Superior communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to work independently and as part of a team
• Positive attitude and proactive approach to problem-solving
• Strong analytical skills and creative thinking

Career Growth Opportunities and Learning Benefits

At Kindred Bravely, we are committed to supporting the growth and development of our team members. As an External Channels Assistant, you will have the opportunity to:

• Develop your skills and expertise in e-commerce and B2B marketing
• Work with a talented and experienced team to drive business growth
• Participate in training and development programs to enhance your skills and knowledge
• Take on new challenges and responsibilities as you grow in your role

Work Environment and Company Culture

Kindred Bravely is a 100% remote company with a global team. We value flexibility and work-life balance, and we are committed to creating a positive and supportive work environment. Our company culture is built on values such as:

• Gratitude and appreciation for our team members and customers
• Bravery and innovation in everything we do
• Transparency and open communication
• Teamwork and collaboration

Compensation, Perks, and Benefits

We offer a competitive salary of $17-$18 per hour, as well as a range of benefits and perks, including:

• Employer-sponsored medical, dental, and vision insurance
• Free mental health services
• Retirement and charitable donation matching
• Paid parental leave program and tuition assistance program after 1 year
• $50 reimbursement per month to spend on a "Random Act of Generosity"
• 40% off product discounts on Kindred Bravely and 15% off for friends and family
• Amazing team culture and surprise perks throughout the year

Conclusion

If you are a motivated and detail-oriented individual with a passion for e-commerce and customer service, we encourage you to apply for this exciting opportunity. As an External Channels Assistant at Kindred Bravely, you will play a critical role in driving business growth and supporting our team. We look forward to hearing from you!

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.