Experienced AT&T Wireless and Broadband Training Specialist – Remote Sales Enablement and Curriculum Development Expert

Introduction to DSI and the Role

Imagine being part of a dynamic team that empowers sales associates to excel in the ever-evolving world of wireless and broadband technology. At DSI, a premier Dallas-based sales enablement and custom business solutions company, we are seeking an exceptional AT&T Wireless and Broadband Training Specialist to join our crew. As a remote position with an immediate start, this role offers a unique opportunity for a skilled and passionate individual to make a significant impact on our team and clients. With a strong foundation in AT&T wireless and internet products, services, and processes, you will be the go-to guide for our sales teams, sprinkling your expertise and making magic happen through engaging training sessions.

About the Company

DSI, founded in 1984 and family-owned, has established itself as a leader in sales enablement and custom business solutions. Our commitment to excellence, innovation, and customer satisfaction has enabled us to build long-lasting relationships with our clients and partners. As a company, we value collaboration, creativity, and continuous learning, providing an environment where our employees can grow professionally and personally.

Key Responsibilities

As an AT&T Wireless and Broadband Training Specialist, your primary focus will be on developing and delivering comprehensive training programs for sales associates on AT&T Wireless products, services, and processes. Your responsibilities will include:

• Designing and developing clear, engaging, and aesthetically formatted courses that align with organizational goals and partner requests
• Creating AT&T training materials, choosing delivery methods (e.g., online, in-person), and scheduling sessions
• Delivering sales training presentations/courses for sales reps in a retail sales environment
• Communicating in a clear, dynamic, and precise fashion to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization
• Staying up-to-date with the latest AT&T wireless and internet products, services, and processes, and adapting training materials accordingly
• Collaborating with cross-functional teams to ensure alignment and consistency in training programs

Essential Qualifications

To succeed in this role, you will need:

• Wireless and fiber broadband internet knowledge (AT&T preferred)
• Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or consumer electronics sales experience
• Competency in writing and speaking skills for retailer sales audiences
• Strong computer proficiency, including Microsoft Office Suite (PowerPoint, Excel, Word, Outlook), web conferencing (e.g., Zoom, Teams), and A/V setup and troubleshooting skills
• Extraordinary attention to detail in content creation and language nuance
• Own the natural confidence to tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies

Preferred Qualifications

While not required, the following qualifications are highly preferred:

• Bachelor's degree from an accredited institution in a related field (e.g., Communications, English, Theater/Performance Arts, Business, or Marketing)
• Cloud-based content storage, organization, and file-sharing expertise
• Adobe Creative Suite, LMS, and general audio/video editing software skills
• Neat, professional appearance, and outgoing demeanor

Skills and Competencies

To excel in this role, you will need to possess:

• Excellent communication and presentation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to travel (estimated 1-3 times per quarter) and work in a remote setting

Career Growth Opportunities and Learning Benefits

At DSI, we are committed to the growth and development of our employees. As an AT&T Wireless and Broadband Training Specialist, you will have access to:

• Paid training and development programs
• Opportunities for advancement and career growth
• A dynamic and supportive work environment that encourages collaboration and innovation
• Recognition and rewards for outstanding performance

Work Environment and Company Culture

Our company culture is built on the values of excellence, integrity, and teamwork. We believe in creating a work environment that is:

• Collaborative and supportive
• Dynamic and innovative
• Recognizing and rewarding outstanding performance
• Committed to the growth and development of our employees

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A reliable and steady income
• Medical, Dental, Vision, Disability, and Life insurance
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount

Conclusion

If you are a motivated and experienced training specialist with a passion for AT&T wireless and broadband technology, we encourage you to apply for this exciting opportunity. As an AT&T Wireless and Broadband Training Specialist, you will play a critical role in empowering our sales teams to succeed in a rapidly evolving industry. Join our dynamic team and take the first step towards a rewarding and challenging career. Click the "Apply Now" button to start your application process today!