ServiceNow FSM Architect + SOMT - Pyramid Consulting, Inc.

Immediate need for a talented ServiceNow FSM Architect + SOMT. This is a 12+ months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-85939

Pay Range: $60 - $64/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience

• Key skills; ServiceNow, FSM (Field Service Management), SOMT (Sales and Order Management for Telecom)
• Minimum 10+ Years of experience required.
• 80% Architect with hands on 20% FSM development experience - Must
• Area of expertise 5+ Years deep understanding of FSM (Field Service Management), Integration hub with hands on experience of working across multiple integrations.
• 3+ Years of hands-on experience on SOMT (Sales and Order Management for Telecommunications) Must
• 3+ years exposure to Telecom domain is Must
• Expertise in ServiceNow Field Service Management module with setting up work order / task process flows ( Minimum : 5 + years)
• Dynamic Scheduling process flow
• Route Optimization in-flight-adjustments process flows
• Dispatcher Workspace process flow
• Microsoft Teams integration process flow
• Territory Planning process flow
• Sales and Order Management for Telecommunications
• CSM & FSM Configurable Workspace
• Setting up Dispatcher Workspace
• Inventory Integration
• Reporting
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
• Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
• Good experience in Agile way of working (Scrum, User Story, Sprint model)
• Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.
• Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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