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Experienced Senior Design Researcher for Walmart - UX Research and Strategy for E-commerce Innovation

Work from home Full-time role Hiring

Unlock Your Career Potential with Walmart's Pioneering Team

Walmart, the world's largest retailer, is redefining the shopping experience and revolutionizing the retail landscape. As a global leader in e-commerce and brick-and-mortar retail, we're committed to helping our customers save money and live better. Join our team of innovators and shape the future of retail.

About the Senior Design Researcher Role

We're seeking a highly skilled Senior Design Researcher to join our team at Walmart. As a Senior Design Researcher, you'll play a critical role in informing product guides and designs through UX research. Your expertise will help us understand customer needs, motivations, and pain points, driving business decisions and shaping the future of retail.

Key Responsibilities

  • Conduct UX research that impacts product guides and informs design decisions
  • Run workshops, lead generative and evaluative studies, and present findings to executives
  • Utilize a wide range of research methods, including live studies, un-directed studies, field review, participatory design, heuristic assessments, and remote usability testing
  • Prioritize initiatives with key stakeholders and proactively seek and utilize competitive research, data, and analysis to inform design and business strategies
  • Advocate for Design Thinking principles while collaborating seamlessly with cross-functional partners
  • Communicate effectively with empathy and kindness, including strong presentation skills

Essential Qualifications

To succeed in this role, you'll need:

  • A four-year degree in UI/UX design, visual depiction, visual communication, product design, computer science, data technology, or a related field
  • At least 3 years of experience in market research, business analysis, UX design research, or a related field
  • Strong working knowledge and experience in both generative and evaluative research techniques
  • The ability to work independently while seeking and welcoming feedback from senior leaders and managers
  • A self-starter mentality with a focus on delivering high-quality work in a fast-paced environment

Preferred Qualifications

To take your application to the next level, consider:

  • Leading product development in a design research area, such as market research, business analysis, or UX design research
  • A graduate degree in UI/UX design, interactive and visual design, product design, or a related field
  • Related industry experience, such as retail, supply chain, e-commerce, or healthcare
  • Research or design certifications, such as IDEOU - Foundations in Design Thinking Certification

What We Offer

At Walmart, we provide a comprehensive benefits package, including:

  • Competitive salary and performance-based incentive bonuses
  • 401(k) match, stock purchase plan, and company-paid life insurance
  • Paid time off, parental leave, family care leave, and jury duty pay
  • Medical, vision, and dental insurance
  • Short-term and long-term disability, adoption and surrogacy cost reimbursement, and more

Our Culture and Work Environment

At Walmart, we're committed to creating an inclusive and diverse work environment. We believe that our employees are our greatest asset, and we're dedicated to helping them grow and succeed. As a Senior Design Researcher, you'll be part of a dynamic team that values:

  • Innovation and creativity
  • Collaboration and teamwork
  • Customer-centricity and empathy
  • Diversity, equity, and inclusion

Career Growth and Development

At Walmart, we're passionate about helping our employees grow and develop their careers. As a Senior Design Researcher, you'll have opportunities to:

  • Develop your skills and expertise in UX research and design
  • Collaborate with cross-functional teams and stakeholders
  • Drive business decisions and shape the future of retail
  • Participate in training and development programs to stay ahead of the curve

Join Our Team!

If you're a motivated and experienced Senior Design Researcher looking to shape the future of retail, we want to hear from you. Apply today and join our team of innovators at Walmart.

As an Equal Opportunity Employer, Walmart is committed to diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and perspectives.

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