Manager, Business Process Owner, Sales Order Management - Remote

Owns the global process design for Sales Order Management for the Accelerate business transformation program which delivers standardized processes and a cross functional solution inclusive of inter-connected EcoSystem applications.

Collaborates with leaders and business process experts in Stryker’s divisions, functions, and geographies with a goal of advancing harmonized business processes that align to our global application roadmap with a bias toward standard functionality.

Works to understand as-is processes, drives acceptance of the Commercial template solution while addressing business requirements for new or evolving capabilities.

Responsible for leading the sales order management process across stakeholders that have upstream and downstream impact to sales orders including Field Inventory Management, Service, Revenue Management and Billing.

Essential Duties and Responsibilities:

• Responsible for the achievement of program goals, objectives, and deliverables; specifically, for the timely completion of project activities within their business process area
• Lead business process design, and accompanying solution design with an IT Solution Lead partner, for assigned area with specific bias toward embracing standard functionality
• Engages with a network of business leaders and subject matter experts in our commercial business units, shared services, and the Global Quality and Operations (GQO) organizations to drive adoption of to-be business processes
• Drive harmonized industry-best practice process across all divisions, functions and geographies allowing minor configurations (as necessary for regulatory or fiscal compliance) with no core customizations
• Partners with Global Process Governance Owners to ensure the integrity of the global template through enhancement cycles
• Facilitate rapid decisions and the completion of key scope decisions, business process maps, business process documentation and solution design.
• Lead and oversee process workshops
• Plans and leads all scope and design activities for their process area and facilitates a handover to the Accelerate Deployment Leader, as applicable, for continuation of subsequent testing and deployment activities
• Ensure solution meets business requirements
• Works closely with systems integrator and provides input into the configuration of the system
• Partner with the change management team to craft a strategy for end user change management, including delivering to users and measuring success
• As a data object owner, supports data design and ensures successful hand-off to Accelerate Deployment Team and data readiness network for conversion or construction activities
• Where appropriate, support the training team and Accelerate Deployment Team with the creation and delivery of training content
• Personifies the Accelerate Program Brand internally and externally

Required Qualifications

• BS, BA in Business Administration, or equivalent
• Minimum 8 years of industry experience required

Preferred Qualifications

• SAP S4 HANA experience strongly preferred.
• Deep Expertise in Sales Order Management
• Excellent understanding of sub-process “end to end” processes
• Ability to consider upstream and downstream process impacts and implications, including regulatory and compliance considerations.
• Prior experience on an ERP, major business-system, or large-scale transformational projects or programs

• $115,600 - $245,800 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.

Originally posted on Himalayas