Technical Team Lead - CDP
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence. At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.Every team member's unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.Our products enable our customers to make their guests happier, increase customer lifetime value, and save on unnecessary costs.- Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.- Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.- AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.If you share our passion for customer happiness and believe in the power to make an impact, you're in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.Learn more about TrustYou at www.trustyou.com
Position: Technical Team Lead - (CDP)
Location of the role: Germany/Spain/Romania (Remote)We’re looking for a Technical Team Lead with strong Fullstack expertise who’s ready to take ownership, inspire a team, and shape the future of data-driven hospitality.In your role, you will make an impact by...
- Leading Inspiring: Building and mentoring a high-performing development team, fostering a culture of innovation, collaboration, and technical excellence
- Owning the Product Vision: Defining and executing the roadmap for our CDP, aligning with business goals and evolving customer needs
- Staying Hands-On: Contributing directly to coding and development, ensuring scalable, maintainable, and robust solutions.
- Drive Strategic Innovation: Partnering with leadership to influence how customer data is leveraged across the hospitality industry
- Working with Cutting-Edge Tech: Leading the implementation of advanced data management, automation tools, and innovative product features
You are a perfect fit, if you have…
- Proven experience as a Full Stack Developer and Technical Team Lead
- Strong background in React, Node.js and Python
- Expertise in data modeling, APIs, and scalable architectures
- Familiarity with marketing automation tools (HubSpot, Mailchimp, etc.)
- Understanding of audience segmentation campaign management
- Track record of successfully delivering complex technical projects
- Excellent leadership, communication, and problem-solving skills
- Collaborative mindset and the ability to thrive in a remote-first environment
- Desire to take on significant responsibility and grow into a senior leadership role
And most importantly, what's in it for you...
- Impact at Scale: Influence how thousands of hospitality businesses connect with their guests
- Autonomy Ownership: Shape the technical direction and product roadmap from day one
- Cutting-Edge Challenges: Work with modern tech stacks, big data processing, and automation solutions
- Flexible Remote Work: Enjoy the freedom to work from Germany, Spain, or Romania while collaborating with an international team
- Supportive Culture: Be part of a team that values growth, curiosity, and delivering outstanding results
- Working in a global, diverse, and collaborative team
- Flexible working hours allowing you the freedom to shape your work-life
- Ongoing career development, training, and coaching
- Six days for learning development
- Celebrate in style at our team events (in-person and virtually)
- Social benefits and perks based on location
Originally posted on Himalayas
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