Experienced Product Manager - Commerce Cloud: Driving Innovation and Growth with Salesforce

Join the Trailblazing Team at Salesforce and Revolutionize Commerce with AI, Data, and CRM

Welcome to Salesforce, the Customer Company, where we inspire the future of business with AI + Data + CRM. We're on a mission to empower companies across every industry to blaze new trails and connect with customers in a whole new way. As a leader in the commerce industry, we're seeking an exceptional Product Manager to join our Commerce Cloud team in Remote. If you're passionate about delivering high-quality user experiences, driving innovation, and growing a dynamic business, we want to hear from you!

About Commerce Cloud and Our Vision

Salesforce's Commerce Cloud is a market leader in its category, recognized by Gartner and other analysts. We're building a strong product management practice in India, and this role will be instrumental in shaping our product vision and roadmap. As a Product Manager, you'll work closely with Engineering, UX, and GTM teams to deliver our vision of Connected Commerce. You'll collaborate with research teams and customers to understand their needs, define the product roadmap, and author epics with clear goals and acceptance criteria.

Key Responsibilities

• Own the product vision, understand customers' and partners' business needs, spot new opportunities, and turn insights into a roadmap, backlog, and requirements.
• Be a "source of truth" for and co-own the success of marketing, sales, channel partners, customer support, and other teams that help deliver our products to market.
• Work in close partnership with the UX team to turn requirements into world-class design artifacts and with Engineering teams to create technical architecture and actionable work.
• Partner with Engineering to deliver desired functionality, removing roadblocks as they arise, and continuously prioritize work to focus on what's most important.
• Collaborate closely with other product managers to align features and schedules across various work streams.
• Iterate and improve the product through data-driven insights and customer feedback.

Essential Qualifications

• 7+ years of total experience, with 4+ years of product management experience, delivering successful products to hundreds of thousands or millions of users.
• Experience working directly with customers to understand their needs, align expectations, and balance competing demands.
• Hands-on experience authoring concise, clear epics and user stories for an agile engineering team.
• Strong project management skills, with the ability to work effectively as part of a distributed remote team.
• Outstanding written and verbal communication skills, with the ability to communicate with diverse internal and external stakeholders.

Preferred Qualifications

• Software engineering or equivalent technical experience, with the ability to have detailed technical conversations and help make wise tradeoffs.
• Experience with Enterprise B2B software and CRM platforms, especially Salesforce.
• Experience with internationalization and localization to serve a global user base.

Skills and Competencies

• Passionate about high-quality user experience and creating products that engage and delight.
• Patient and persistent advocate for excellence, with the ability to inspire a diverse and talented team.
• Comfortable leading through ambiguity, with a pragmatic visionary approach to bridging big ideas and detailed execution.
• Skilled at navigating multiple priorities and making tradeoffs to deliver the highest value to customers.

Career Growth Opportunities and Learning Benefits

At Salesforce, we empower you to be a Trailblazer, driving your performance and career growth, charting new paths, and improving the state of the world. We offer:

• Comprehensive training and development programs to help you grow in your role.
• Opportunities for career advancement and leadership development.
• A dynamic and inclusive work environment that fosters innovation and collaboration.
• Competitive salary and benefits package, with a focus on employee well-being.

Work Environment and Company Culture

Our Remote work environment is designed to foster collaboration, creativity, and productivity. We offer:

• A flexible and remote work arrangement, with opportunities for in-person collaboration.
• A culture of equality, inclusion, and diversity, with employee resource groups and initiatives.
• A commitment to giving back to the community, with volunteer programs and philanthropic initiatives.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Competitive salary and bonuses.
• Comprehensive health and wellness programs.
• Retirement savings and employee stock purchase plans.
• Paid time off and holidays.

Conclusion

If you're a motivated and experienced Product Manager looking to drive innovation and growth in the commerce industry, we want to hear from you! Join our team at Salesforce and become a Trailblazer, empowering companies to blaze new trails and connect with customers in a whole new way. Apply now and take the first step towards a rewarding and challenging career!