Compassionate Healthcare Admissions and Sales Specialist - Remote Opportunity with Accanto Health
Join Our Mission to Empower Recovery from Eating Disorders
At Accanto Health, a part of Workwarp, we're driven by a vision of a world where individuals with eating disorders can experience lasting recovery. We're committed to providing exceptional, individualized care that transforms lives. As a Healthcare Admissions and Sales Specialist, you'll be the first point of contact for prospective clients and families seeking treatment, guiding them through the admissions process with compassion and expertise.
About Accanto Health and Our Mission
Accanto Health is a national leader in eating disorder treatment, dedicated to delivering evidence-based care that fosters recovery. Our team of compassionate professionals collaborates to provide top-notch care at all levels. We're passionate about creating a supportive environment that empowers individuals to overcome their struggles with food, weight, and body image.
Key Responsibilities
- Engage with prospective clients and families in a relational and compassionate manner, utilizing a consultative selling approach to overcome objections and facilitate the admissions process.
- Effectively manage multiple points of entry for marketing qualified leads, tailoring messaging to various personas and prospect stages to sustain conversion rate performance at or above goal.
- Achieve targeted registration volume by utilizing motivational techniques that encourage new clients to take the next step in the process.
- Maintain a high level of professionalism when interacting with prospective clients, referring providers, and concerned loved ones via live calls, voicemail, email, and fax.
- Accurately document work and efficiently navigate administrative details to ensure a seamless assessment scheduling experience for clients.
- Foster strong relationships with Key Referring Providers, demonstrating urgency when supporting these referrals.
- Share community resources with callers who are unable to access care at Accanto Health.
Qualifications and Requirements
To succeed in this role, you'll need:
- A Bachelor's degree in psychology, social work, or a related mental health field, or equivalent experience.
- Experience in a customer-facing sales environment, preferably in healthcare sales.
- 1-3 years of experience in a behavioral healthcare call center is desirable.
- Strong communication and interpersonal skills, with the ability to interact with warmth and compassion.
- A consultative selling approach with a solution-oriented posture.
Preferred Qualifications
- Experience working with individuals with eating disorders or mental health conditions.
- Knowledge of evidence-based treatment approaches for eating disorders.
- Previous experience in a remote or flexible work environment.
What We Offer
At Accanto Health, we're committed to supporting our employees' well-being and career growth. Our comprehensive benefits package includes:
- HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
- Dental insurance (Delta Dental)
- Vision insurance (EyeMed)
- Short-term and long-term disability insurance
- Company-paid life insurance
- 401(k) plan available two months after start date, with company matching for up to 50% of your contribution, up to 6% of your compensation
- Generous PTO plan, with seven paid holidays and one floating holiday
- Ongoing education and training opportunities, including in-house continuing education credits and partnerships with leading institutions
Career Growth and Development
We're dedicated to helping our employees grow and develop in their careers. As a national leader in eating disorder treatment, we offer:
- On-the-job training to help you reach your career goals
- Opportunities to accumulate hours towards licensure for master's degree therapists
- Robust clinical education and ongoing training programs
Work Environment and Culture
As a remote Healthcare Admissions and Sales Specialist, you'll enjoy a flexible work environment that allows you to work from anywhere. We're committed to fostering a culture of compassion, empathy, and professionalism, where you can thrive and make a meaningful difference in the lives of our clients.
Compensation and Benefits
We offer a competitive salary and a comprehensive benefits package that reflects our commitment to supporting our employees' well-being and career growth.
Join Our Team
If you're a compassionate and driven professional looking for a fulfilling career opportunity, we encourage you to apply for this exciting role. As a Healthcare Admissions and Sales Specialist, you'll play a critical role in empowering individuals to take the first step towards recovery from eating disorders. Don't miss out on this opportunity to join our team and make a difference in the lives of others.