Senior Global Student Program Coordinator - Accelerating College Student Success through Holistic Support and Mentorship

Join Our Collaborative Team: Empowering Student Success at NMSU Global Campus

At NMSU Global Campus, we're committed to fostering a culture of inclusivity, innovation, and student-centered excellence. As a leading institution in online and adult education, we're seeking a highly skilled and dedicated Senior Global Student Program Coordinator to join our dynamic team. This role offers a unique opportunity to make a meaningful impact on the lives of our students, guiding them through the application process and beyond.

About the Role: Supporting Student Success from Application to Graduation

As a Senior Global Student Program Coordinator, you will be the primary point of contact for our students, providing personalized support and mentorship throughout their academic journey. Your expertise and passion for student success will be instrumental in driving our mission to accelerate college student success and provide a high-level, intentional holistic student experience.

Key Responsibilities: Guiding Students through the Application Process and Beyond

• Serve as the liaison and coordinator to educate NMSU Global Campus graduate students about admission policies and procedures, arranging for campus tours and interviews as needed.
• Guide prospective students through the admissions process, maintaining application files, contacting students for additional information, and communicating the status of their application.
• Maintain accurate records using ERP systems, including Banner, BDMS, SLATE, and ProQuest, ensuring timely and efficient data management.
• Coordinate activities from application to graduation for assigned departments, including Admissions Processing, Registration, Verify Program of Study, Verify final exam information, Thesis and Dissertation Submission, and Certification of degree and certificates.
• Prepare admissions reports regularly, including data on inquiries, applications, and admitted students, in collaboration with administration.
• Develop and implement strategies to support student recruitment and retention, leveraging knowledge of targeted recruitment principles, procedures, and resources.
• Provide exceptional customer service, responding to student inquiries and concerns in a timely and professional manner.
• Supervise personnel, including recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.

Essential Qualifications: Education, Experience, and Skills

To be successful in this role, you will need:

• A Bachelor's degree in a related field, such as education, counseling, or a related discipline.
• A minimum of three years of experience related to student recruitment, retention, and support services, preferably in an online or adult education setting.
• Knowledge of student recruitment and retention issues, including targeted recruitment principles, procedures, and resources.
• Excellent data management and records maintenance skills, with experience using ERP systems.
• Strong communication and interpersonal skills, with the ability to effectively interact with students, faculty, and staff.
• Ability to analyze and solve problems, plan community outreach projects, and coordinate and organize meetings and special events.

Preferred Qualifications: Experience and Skills that Enhance Your Application

To stand out as a candidate, you will ideally have:

• Experience advising online and adult learners, with knowledge of student recruitment and retention issues related to these populations.
• Skill in developing and implementing new strategies and procedures focused on online and adult learner success.
• Experience with ERP systems, including Banner, BDMS, SLATE, and ProQuest.

What We Offer: A Collaborative and Supportive Work Environment

At NMSU Global Campus, we're committed to providing a work environment that is collaborative, inclusive, and supportive. As a Senior Global Student Program Coordinator, you will enjoy:

• A competitive salary, starting at $17.85 per hour.
• A hybrid work model, combining remote work with time in our office, offering flexibility and work-life balance.
• Opportunities for professional growth and development, including training and mentorship.
• A culture that values diversity, equity, and inclusion, with a commitment to creating a welcoming and inclusive environment for all employees and students.

Career Growth Opportunities and Learning Benefits

As a Senior Global Student Program Coordinator, you will have opportunities to develop your skills and expertise, advancing your career in student affairs and higher education. You will:

• Develop a deeper understanding of student recruitment and retention issues, including targeted recruitment principles and procedures.
• Enhance your skills in data management and records maintenance, using ERP systems.
• Improve your communication and interpersonal skills, working with students, faculty, and staff.
• Gain experience in supervising personnel, including recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including a competitive salary, benefits, and perks that support your well-being and work-life balance. While specific details may vary, our benefits typically include:

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.

Are You the One We're Looking For?

If you're a dedicated and student-centered professional with a passion for supporting student success, we encourage you to apply for this exciting opportunity. As a Senior Global Student Program Coordinator, you will play a critical role in driving our mission to accelerate college student success and provide a high-level, intentional holistic student experience. Join our collaborative team and make a meaningful impact on the lives of our students.

Apply now to become a part of our dynamic team and take the first step in a rewarding career in student affairs and higher education.