Netflix Customer Service Remote Jobs – (Apply Now) – Indeed Jobs US

Job Summary Netflix is hiring remote Customer Service Representatives based in St. Louis, Missouri. This is an entry-level, work-from-home opportunity that welcomes applicants with or without prior experience. If you're a natural communicator and love helping others, this role is designed for you.

Job Description As a Netflix Customer Service Representative, you’ll assist users through phone, chat, and email platforms. You’ll answer account-related inquiries, resolve technical issues, and ensure users have a seamless streaming experience. The position is fully remote and designed to support individuals looking to build a career from the comfort of their own home.

Company Overview Netflix is one of the world’s leading entertainment services with over 230 million paid memberships. We believe in delivering an exceptional customer experience, and we’re looking for team members who share that same commitment.

Requirements

• No prior customer service experience required

• Strong communication and interpersonal skills

• Must be self-motivated and able to work independently

• Reliable internet connection and quiet workspace

• Must be located in or near St. Louis, Missouri

Responsibilities

• Provide professional customer support via phone, chat, and email

• Assist customers with account, billing, and streaming issues

• Follow support scripts and policies to troubleshoot problems effectively

• Accurately document issues and escalate when needed

• Maintain a calm, positive attitude in all interactions

Benefits

• Competitive hourly wage: $19 – $24/hour

• Weekly pay

• Flexible scheduling (full-time or part-time)

• Medical, dental, and vision benefits

• Paid time off and sick leave

• Company-provided Netflix subscription

• Career development and promotion opportunities

How to Apply Click “Apply Now” on the Netflix Careers Page and search for Customer Service Remote - Missouri. Applications are reviewed on a rolling basis.