OneTrust Program Manager - Msquare Technologies

About the Client Our client is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them since day one. With a culture rooted and focused on creating a more equitable society and financial system, they are deeply committed to giving back to our communities and improving the lives of those we serve today and tomorrow. Job Description We are looking for a program manager who combines privacy program experience (legal + compliance), enterprise tech program management, and onetrust management skills. They should have experience in the Consent and Preference Management (CPM) solution OneTrust and the skills for program management a good blend of regulatory knowledge, technical depth, and change leadership. The key skills and experience required are Domain & Regulatory Knowledge Privacy Regulations Expertise: GDPR, CCPA/CPRA, HIPAA, LGPD, and other global/local privacy laws. Consent & Preference Management Concepts: Knowledge of how consent collection, withdrawal, and preference updates must be handled. Marketing & Digital Compliance: Understanding of rules around cookies, email/SMS/telemarketing opt-in/opt-out, and cross-border data transfers. Insurance & Financial Services Context (if applicable): Industry-specific compliance (NAIC, EIOPA, IRDAI, etc.). Program & Project Management Skills Roadmap Development: Phasing rollouts across business units, geographies, and digital assets. Stakeholder Management: Aligning privacy, marketing, legal, IT, and product teams. Change Management: Driving adoption across internal teams, field agents, and customer-facing processes. Risk Management: Identifying risks (regulatory, reputational, technical) and mitigation planning. Budget & Vendor Management: Managing implementation partners and OneTrust licensing. Technical & Solution Skills OneTrust Platform Knowledge: o Consent & Preference Management module o Cookie Consent (Web & Mobile SDKs) o Integration capabilities (APIs, SDKs, identity management) System Integration: o CRM (Salesforce, MS Dynamics) o Marketing Automation (Adobe, HubSpot, SFMC) o Identity & Access Management (Okta, Ping, Azure AD) Data Flow Mapping: Capturing how consent flows between systems. Technical Acumen: Understanding REST APIs, tag management systems, and cloud environments. Governance & Data Skills Data Governance Alignment: Linking consent metadata with enterprise data catalog and master data. Audit & Reporting: Ensuring compliance dashboards, regulatory reporting, and audit trails are set up. Policy Translation: Turning legal requirements into operational consent rules. Leadership & Soft Skills Cross-functional Communication: Bridging legal, compliance, marketing, IT, and business units. Negotiation & Conflict Resolution: Handling tension between customer experience and compliance. End-user Advocacy: Designing preference centers that are user-friend

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