Transition of Care Associate (Remote)

Welcome to CVS Health: Where Heart Meets Health

At CVS Health, we are driven by a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. As a Transition of Care Associate, you will play a vital role in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

About the Role: Transition of Care Associate

We are seeking a compassionate and skilled Transition of Care Associate to join our team. As a Transition of Care Associate, you will be responsible for care coordination of our members who are experiencing a significant change in health status, resulting in the necessity of an emergency department visit, inpatient, skilled nursing, or rehabilitative stay. You will ensure that our members experience a seamless transition to their next care setting and facilitate post-discharge goal attainment.

Key Responsibilities:

• Complete post-discharge questionnaires, which may be market-specific
• Provide comprehensive discharge planning
• Ensure that members have filled/received their medication(s) and have an understanding of how to take their ordered medications
• Provide benefit education
• Offer clinical assistance to determine appropriate services and supports due to members' health needs
• Evaluate health and social indicators
• Identify and engage barriers to achieving optimal member health
• Use discretion to apply strategies to reduce member risk
• Present cases at case conferences for multidisciplinary focus to benefit overall member management
• Facilitate overall care coordination with the care team to ensure members achieve optimal wellness within the confines of their condition(s) and abilities to self-manage
• Coordinate post-discharge meal delivery, assist with securing DME, and help ensure timely physician follow-up
• Understand Payer/Plan benefits, policies, procedures, and articulate them effectively to providers, members, and other key personnel
• Update the Care Plan for any change in condition or behavioral health status

Our Ideal Candidate:

We are looking for a self-motivated, energetic, detail-oriented, and highly organized Licensed Practical Nurse (LPN) with a strong passion for delivering exceptional patient care. Our ideal candidate will have:

Required Qualifications:

• Active and unrestricted LPN licensure in the state of residence
• 2+ years of LPN nursing experience
• 2+ years of experience with Microsoft Word, Excel, and Outlook
• High school diploma or equivalent (must be an LPN)

Preferred Qualifications:

• Discharge planning experience
• Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment while providing outstanding care
• Effective verbal and written communication skills
• Bilingual a plus
• Associate's Degree or Bachelor's Degree preferred

What We Offer:

In addition to a competitive salary range of $21.10 - $43.78 per hour, we offer a comprehensive benefits package, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Term life insurance plan
• Short-term and long-term disability benefits
• Well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Discount programs with participating partners
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year

Our Culture:

At CVS Health, we are committed to creating a workplace culture that is inclusive, supportive, and empowering. Our Heart At Work Behaviors support this purpose, and we want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Career Growth Opportunities:

As a Transition of Care Associate, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer ongoing training and education, as well as opportunities for advancement and professional growth.

How to Apply:

If you are a motivated and compassionate LPN looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

Take the Next Step:

Are you ready to join our team and make a difference in the lives of our members? Apply now and let's discuss how you can become a vital part of our success story.